- Humana (Tallahassee, FL)
- **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the ... of MarketPOINT Sales Agents. This position will oversee the Call Quality process which includes call...language certification** **Prior experience in Telesales, Customer Service and/or Quality Assurance ** **1 or more years of… more
- University of Miami (Medley, FL)
- …with Quality Assurance team to monitor and analyze team's quality and patient satisfaction metrics (ie call monitoring for adherence, compliance of ... the entirety of the team's operations by effectively building call center culture according to our core...of staff to ensure performance goals for customer satisfaction, quality , productivity, and key performance metrics are consistently met.… more
- AdventHealth (Cocoa Beach, FL)
- …manner that meets all applicable regulatory licensure and accrediting regulations. Maintains Quality Assurance Program to monitor and control department services ... to both professional and non-professional personnel. Must be available to be "on- call " for Center . Communicates effectively with alternative supervisor and … more
- MUFG (Tampa, FL)
- …**Foster a culture of accountability, collaboration, and continuous learning.** **Process & Quality Assurance ** **.** **Review and refine SOPs and playbooks for ... recruitment team will provide more details. **Job Summary** As a GSOC (Global Security Operations Center ) Manager, you will lead a regional team of Tier 1 and Tier 2… more
- NTT America, Inc. (Tallahassee, FL)
- …develop and implement QA/QC programs for equipment manufacturers and integrators. + Develops Quality Assurance and Quality Control plans for greenfield and ... Rewards package. **Your day at NTT DATA** The Data Center Quality Commissioning Specialist is responsible for...QA/QC programs for equipment manufacturers and integrators. + Develops Quality Assurance and Quality Control… more
- TTEC (Tallahassee, FL)
- …+ High school diploma or equivalent + 6 months or more of Quality Assurance experience in a call center environment + Understanding, interpreting, and ... days and ignite your career with TTEC's award-winning employment experience. As a Quality Assurance Specialist working remotely in the US, you'll be a part of… more
- Houston Methodist (FL)
- …of diagnoses and procedures, and coding and documentation training. + Assists with quality assurance (peer) reviews to ensure data integrity and accuracy of ... TN, WA or GA** At Houston Methodist, the Coding Quality Auditor position is responsible for ensuring accuracy in...+ Business professional Yes + Other (department approved) No **ON- CALL _*Note that employees may be required to be… more
- MyFlorida (Miami, FL)
- …families for MFC parent recruitment. Implements organization, program, and individual quality assurance standards in conjunction with management. Participates in ... program quality assurance and improvement needs. Implements activities...reports from data base systems as requested by management. On- Call duty required Other duties as assigned Includes coverage… more
- Evolent (Tallahassee, FL)
- …members, providers + A minimum of 1 years of experience in technical quality assurance and database testing, medical benefits, provider, enrollment, and / ... capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet… more
- Florida Atlantic University (Boca Raton, FL)
- …to elevate online course design. Key Responsibilities: + Support the Manager of Quality Assurance and the Associate Executive Director of Online Learning as ... online academic program reviews and certifications. + Collaborate closely with the Quality Assurance Manager and cross-functional teams to maintain a culture… more