- AdventHealth (Cocoa Beach, FL)
- …call " for Center . Communicates effectively with alternative supervisor and center manager . Adheres to the AdventHealth Corporate Compliance Plan and to ... The Supervisor who, under supervision is responsible for assisting the clinic manager with facilitating all activities within the center . Assists with… more
- Orlando Utilities Commission (Orlando, FL)
- …to the following: + Project Management; + Software Application (ie AutoCAD, Verint, BPA Call Center Quality Monitoring, NICE, HiPath, contact center ... - The** **_Reliable_** **One** **,** is presently seeking a ** Manager of Customer Service** to join the Residential Customer...Center Metrics (ie Customer Satisfaction (CSAT) scores, compliance, quality , and productivity) + Call center… more
- TD Bank (Jacksonville, FL)
- …Representative- Credit Card promotes strong and lasting Customer relationships in a Contact Center environment by providing quality customer service and sales in ... banking and self-serve options while navigating multiple systems/applications while ensuring proper call risk and compliance + Completes a broad range of financial… more
- Humana (Tallahassee, FL)
- …members. The platforms consist of Nuance IVA, Voice of the Consumer Survey, Guidance Center Video Kiosk, as well as InMoment market research. These platforms are at ... **Experience as a Lead solutions Architect involving large scale cloud contact center experience solutions implementation on Genesys cloud platform** + Partner with… more
- Pearl Interactive Network (Tallahassee, FL)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Surgery Care Affiliates (Bonita Springs, FL)
- …due on or before the date of service as applicable + The Insurance Verifier will call each patient as part of center compliance with CMS Conditions for Coverage ... systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy. What sets SCA Health apart isn't just what we… more
- Sharecare (Tallahassee, FL)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... management of the team. In addition, the Customer Service Manager is responsible for metric and quality ...phones have the proper staffing, reporting any trends in call volume to the WF Manager ensuring… more
- Brunswick (Edgewater, FL)
- …strategies and policies including warranty administration, issue resolution with consumers and dealers, call center , and other functions of the department. + Set ... legend! For more than 50 years, Boston Whaler has been building superior quality unsinkable runabouts, cruisers and center console boats. Founded in 1958… more
- The Goodyear Tire & Rubber Company (Sarasota, FL)
- …#carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork Service Manager , Automotive Service Center Manager , ... auto service innovation leader! **General Description:** As a Service Manager you will gain hands-on experience in one of...associates, service appointments and organizing work flow to deliver quality work on time to guest. We encourage you… more
- Mass Markets (FL)
- …a dynamic and results-drivenOperations Managerto oversee the daily operations of our call center . This role is responsible for ensuring operational efficiency, ... test. POSITION RESPONSIBILITIES Key Responsibilities: + Manage the day-to-day activities of the call center to ensure smooth operations and efficiency. + Ensure… more