- Molina Healthcare (Rochester, NY)
- JOB DESCRIPTION **Job Summary** Leads and supervises a team of pharmacy call center representatives and operations staff responsible to ensure that members have ... least 5 years of experience in health care, preferably within a health-related call center environment, or equivalent combination of relevant education and… more
- Mount Sinai Health System (New York, NY)
- …and other communications channels by providing superior customer service. The FPA Access Center which is centralized contact/ call center for the Mount ... In the Supervisor III role within the FPA Access Center , you will be responsible for exemplifying patient experience...charges review, as appropriate. + Works with Administrator or Manager to review office/practice operations and assists in the… more
- TEG Federal Credit Union (Wappingers Falls, NY)
- …and Loan Representative to empower our members to achieve financial success at our Solutions Center ( call center ) in Wappingers Falls . If you're energized ... Account and Loan Representative, you'll play a dual role: providing personalized, high- quality service to members primarily over the phone while actively identifying… more
- Fallon Health (Buffalo, NY)
- …PACE. Work is performed under the general supervision of the Clinical Physician and Center Manager . The employee also interacts with and takes direction, at ... Founded in 1977 in Worcester, Massachusetts, we deliver equitable, high- quality coordinated care and are continually rated among the...Program Director and interacts with others in the day center . The employee interacts with staff and managers on… more
- Trinity Health (Rensselaer, NY)
- …**Description:** If you are looking for a supervisor position in a patient access center , full time, this could be your opportunity. Here at St. Peter's Health ... is located at 295 Valley View Blvd Rensselaer. NY. **Position Highlights:** + ** Quality of Life:** Where career opportunities and quality of life converge… more
- Mount Sinai Health System (New York, NY)
- …front line contact as a patient liaison within the access center , check-in/check-out, appointment scheduler, triage, prior authorizations and referrals and ... to excellence in the development of knowledge, skills, and quality patient-focused service. **Qualifications** **Education Requirements** HS/GED required; some… more
- Liberty Utilities (Massena, NY)
- …in electric, gas, or combination operations. + Knowledge of regulatory reporting, call quality compliance, and customer satisfaction drivers. + Lean Six ... Manager , Vendor & Workforce Management (Utility Contact Center )) LU Service Corp. Joplin, MO, US, 64804Joplin, MO, US, 64801Massena, NY, US, 13662Fall River, MA,… more
- Eaton Corporation (Syracuse, NY)
- Eaton's ES GEIS CHD division is currently seeking a Customer Experience Manager - Contact Center Tier 1. This hybrid position is based at either our Syracuse, NY ... as well as market and business considerations. **What you'll do:** The Customer Service Manager - Tier 1 is entrusted with the leadership and oversight of the… more
- Target (Wilton, NY)
- …guests alike. **About the job:** As an **Engineering & Facilities Maintenance Operations Manager ** , you will enable high performance of the supply chain facility by ... (EAM) Software Technicians, and will cultivate a sense of urgency and quality focus. You will deliver solutions for challenging problems, work with building… more
- Intuit (Albany, NY)
- **Overview** The **Sales Performance & Conversion Quality Manager ** **is a high-impact individual contributor who fundamentally understands how customer ... fall short, and transform these insights into a structured, scalable quality framework. This includes defining behavioral markers, shaping scoring logic (human… more