- Enviri Corporation (East Syracuse, NY)
- …budget, profit growth, account retention, safety and continuous improvement. The Facility Manager will lead facility staff and operations to ensure the proper ... their activities throughout the shift. + Audits crews' performance for quality , quantity, safety conformance and utilization of resources to ensure maximum… more
- University of Rochester (Rochester, NY)
- … Center IT applications and telecom system to achieve departmental, team, and individual call metrics. + Understands call center industry to manage and ... On occasion, may require 24x7 availability for crisis, emergency situations, and/or special call center projects. + Answers customer inquiries as needed and… more
- Transdev (Garden City, NY)
- Service Quality Manager The Service Quality ...wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center ... and exercises the full authority of the Company.Delivery of high- quality service to the riding public is the foremost...in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to… more
- ASM Global (Syracuse, NY)
- …a pivotal part in supporting various functions at The Oncenter Convention Center , Arena, and Theaters, contributing to the vibrant tapestry of unforgettable live ... that last a lifetime! FLSA Status: Part-Time/Exempt Available Shifts: On- Call ; must be available nights, weekends, some holidays Union...Is self-motivated, effectively moves between tasks, and commits to quality . + Ability to be a team player and… more
- Mount Sinai Health System (New York, NY)
- …The Clinical Nurse is a Registered Professional Nurse who provides safe, competent quality care based on nursing theory and research to a designated group of ... and family members who have concerns and escalates to Clinical Nurse Manager /Assistant Nurse Manager /Nursing Administrator or Patient Relations as needed. 6.… more
- TTEC (Malta, NY)
- …of your team **What You Bring to the Role** + Minimum 1 year call center or equivalent work experience + Continuously promoting a performance-driven culture ... place here with TTEC's award-winning employment experience. As a Quality Assurance Manager working onsite in Malta,...helpful training and tips to help them succeed in quality customer experience on every call . You'll… more
- Guthrie (Big Flats, NY)
- …shift to achieve continuity of patient care. c. Assists the department manager with implementing appropriate review systems for competency‐based appraisals of staff. ... Identifies departmental issues and makes recommendations to the department manager regarding resolution. f. Resolves staff, departmental, and interdepartmental… more
- Stony Brook University (Commack, NY)
- …projects as assigned. **Member Clinical Services:** + Answer patient inquiries via the Call Center and respond efficiently to resolve access issues for members. ... Pharmacist - World Trade Center Health Program **Required Qualifications (as evidenced by...Program. **Brief Description of Duties:** **Administrative/Pharmacy Benefit Management and Quality Assurance:** + Manage the PBM services provided by… more
- Pearl Interactive Network (Albany, NY)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Albany Medical Center (Albany, NY)
- …Fibrosis (CF) Center which has been recognized nationally for our quality improvement initiatives and my the local chapter of the Cystic Fibrosis Foundation ... house staff and medical students + Strong dedication to providing high- quality , patient centered care across diverse populations Base salary range $190,000-$198,000… more