- Fresenius Medical Center (Tampa, FL)
- …this position participates in decision-making, teaching, leadership functions, and quality improvement activities that enhance patient care outcomes and program ... continuity of patient care. . Performs the implementation, administration, monitoring , and documentation of patient's response to prescribed intradialytic… more
- AssistRx (Orlando, FL)
- …+ Reviewing associate case records to ensure program metrics are met + Preparing call center reports and tracking service trends + Participating in the creation ... with the company's copay assistance programs. Within this role, the Quality Assurance Specialist serves customers by identifying, analyzing, and developing… more
- Pearl Interactive Network (Tallahassee, FL)
- …user guidelines. + Manage and improve center performance through performance monitoring , problem resolution, system audits, and quality assurance measures. + ... of an individual contact center , including contact center supervisors. + Monitor the quality of...variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular… more
- WTW (Tampa, FL)
- …and implement strategies to enhance operational effectiveness and overall results. + Responsible for monitoring all call center technologies. + Serve as a ... the Position Works** The Sales Director will oversee the daily operations of the call center and their employees and should have experience organizing work… more
- MyFlorida (Tallahassee, FL)
- …the Selective Service website (http://www.sss.gov/) . If you experience problems applying online, please call the People First Service Center at ### The State of ... ### JOB DESCRIPTION: This position is assigned to the Dispute Resolution and Monitoring (DRM) section of the Bureau of Exceptional Education and Student Services… more
- MyFlorida (Miami, FL)
- …points. Develops and monitors technical assistance plans for MFC parent for quality improvement. Provides continuous monitoring to assure correction and ... quality assurance standards, in conjunction with management. Provides monitoring of program activities for quality assurance purposes. Participates… more
- AdventHealth (Orlando, FL)
- … Monitoring , Telemedicine Program, Digestive Health Services, Primary Stroke Center and Sleep Disorders Center . **Community Description** Greater Orlando ... Orlando hospital campus and three clinic locations. The physician would also have call coverage at the East Orlando hospital in rotation with practice partners and… more
- Sharecare (Tallahassee, FL)
- …coaches and trains staff to meet established performance standards. + Performs regular call monitoring & audits of staff phone conversations to ensure that ... the Customer Service Manager is responsible for metric and quality performance monitoring . The successful candidate will...player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College… more
- MyFlorida (Tallahassee, FL)
- …close of the vacancy announcement. If you experience problems applying online, please call the People First Service Center at ###. BACKGROUND CHECKS: Successful ... operation of the Department's Information Security Program, including the monitoring of events and activities affecting the network and...that may arise. If you have problems applying on-line, call thePeople First Service Center at ###.… more
- PennyMac (Tampa, FL)
- …Experience Specialist is an entry level customer service role, operating in a call center environment and supporting Consumer Direct Lending. The individual acts ... Customer Experience Specialist will : + Operate in a Call Center environment as a customer success...with Pennymac employees, consumers &/or authorized 3rd parties + Monitoring work queues and intervening as needed + Interacting… more