- Eastern Bank (Lynn, MA)
- …written communication skills, organizational, and interpersonal skills required. + Knowledge of Call Center technologies and Microsoft applications is a plus. + ... management of the business services team within the corporate customer service center . The incumbent is responsible for ensuring that team members adhere to… more
- Cardinal Health (Boston, MA)
- …following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, ... in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist… more
- Tufts Medicine (Boston, MA)
- …and service adjustments to maximize productivity in pursuit of demonstrable, progressive quality improvement. + When necessary, proctoring and/or monitoring of a ... **Director of Vitreoretinal Diseases & Surgery** _New England Eye Center at Tufts Medicine_ The Department of Ophthalmology at Tufts Medicine is actively seeking a… more
- East Boston Neighborhood Health Center (East Boston, MA)
- …health center revenues and improved patient experience. Assures department delivers quality services in accordance with health center mission and with ... your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm… more
- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …contribute to quality assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and...Investigation + Bachelor's degree and 5 years of contact center quality assurance experience (additional 4 years… more
- East Boston Neighborhood Health Center (MA)
- …your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center ! Everywhere you turn, you can feel the immeasurable level of enthusiasm ... Administrative Director is an agent of change who oversees the overall clinical quality and operations for the Department of Behavioral Health our South End… more
- Fresenius Medical Center (Saugus, MA)
- …a safe and clean working environment. Supports the FMCNA commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to patient ... activities that enhance the likelihood that patients will achieve the FMC Quality Enhancement Goals (QEP). **DUTIES / ACTIVITIES:** CUSTOMER SERVICE: + Responsible… more
- Fresenius Medical Center (Lowell, MA)
- …safe and clean working environment. Supports the organization commitment to the Quality Enhancement Program (QEP) and CQI Activities, including those related to ... enhance the likelihood that patients will achieve the organization Quality Enhancement Goals (QEP). **PRINCIPAL** **DUTIES** **AND** **RESPONSIBILITIES:** **Patient… more
- Children's Hospital Boston (Boston, MA)
- …Title:Patient Experience Representative- Autism Spectrum Center : HybridDepartment:Ambulatory ServicesAutoReqId:80641BRStatus:Full-TimeStandard Hours per Week:40 Job ... Posting Category:AdministrationJob Posting Description:At Boston Children's Hospital, the quality of our care and our inclusive hospital working environment lies in… more
- Sevita (Brockton, MA)
- …with complex medical or rehabilitative needs. This allows seniors to obtain quality healthcare while remaining active and involved in the community and continuing ... and daily maintenance of vehicle. + Assist staff in monitoring individuals we serve and participate at the day... individuals we serve and participate at the day center to facilitate activities, meals, care, and bathroom or… more