- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …contribute to quality assurance program creation or execution. + Experience with call center call monitoring /recording software. + Exceptional ... vendors and client partners. Reports findings from complaints and call monitoring to the client, internal, and...Certifications or License + 8+ years of experience in call center , quality control, … more
- MD Anderson Cancer Center (Houston, TX)
- …with excellent oncology nursing care.* *The University of Texas MD Anderson Cancer Center (MD Anderson) and Texas Children's (TC) announced a new collaboration on ... position is primarily working in the Pediatric Ambulatory Treatment Center . Shift is Monday - Friday (with a day...the week) / 9:00am - 7:30pm (10 hour shifts). On- Call for some weekends and holidays.* *Summary:* The Clinical… more
- Cardinal Health (Austin, TX)
- …following client regulatory guidelines. + Identify trends and training needs from call monitoring and escalate appropriately. + Work effectively with dynamic, ... in related field or equivalent experience, preferred. + 2 years' call center or transcriptionist experience preferred. Certified Medical Transcriptionist… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... BPO contact center . You will be responsible for ensuring service quality , compliance, and continuous improvement across multiple client accounts. This is a key… more
- Prime Healthcare (Weslaco, TX)
- …Join an award-winning team of dedicated professionals committed to our core values of quality , compassion, and community! Knapp Medical Center , a member of the ... Connect With Us! (https://careers-primehealthcare.icims.com/jobs/217584/monitor-tech central- monitoring /job?mode=apply&apply=yes&in\_iframe=1&hashed=-336024306) FacilityKnapp Medical … more
- Houston Methodist (Katy, TX)
- …for improvement within the scheduling team. + Reviews new and current staff performance by monitoring and evaluating call quality through regular call ... Two years of experience in a healthcare setting and/or call center operation to include one year...patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions… more
- Houston Methodist (Houston, TX)
- …for pharmacologic and exercise stress procedures, Holter testing, EKG and/or cardiac event monitoring as well as advanced procedures when needed (ie TAVR). The Echo ... Sonographer II position actively participates in unit-based or system quality and compliance initiatives. This job requires availability to...compliance initiatives. This job requires availability to be on call . 40 a week / 8 hours a day.… more
- Houston Methodist (Katy, TX)
- …remain calm and patient in stressful situations + Working knowledge of multifunctional call recording quality monitoring solutions (voice and screen capture) ... **WORK EXPERIENCE** + Five years of experience in a call center operation to include three years...tools) + Previous blended (voice, email, and chat) Contact Center quality quantification experience preferred + Bilingual… more
- MD Anderson Cancer Center (Houston, TX)
- …to include experience as a case manager, triage nurse, utilization review nurse, call center nurse, or related experience. *Preferred*: Minimum of four years ... to include experience as a case manager, triage nurse, utilization review nurse, call center nurse or related experience. Experience Preferred: Minimum of four… more
- Fresenius Medical Center (Plano, TX)
- …SCOPE: Supervises the daily operations and activities of the PAS/Customer Service Call Center . Provides direction, guidance, subject matter expertise, training ... Service staff. Monitors the efficiency and efficacy of the call center ensuring that all patients and...day activities of the PAS/Customer Service staff allocating and monitoring the workflow to ensure the accurate and timely… more