- Northeast Shared Services (Schenectady, NY)
- Customer Rep - Social Media Dec 8, 2025 Schenectady, NY,...a plus. + Minimum 1 year experience in a call center , virtual customer service, or CRM-based role. ... US, 12308 Salary:17.08 - 25.61 SUMMARY The Shopper Experience Representative is responsible for providing world-class customer service in a dynamic customer… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... internal equity considerations._ **Responsibilities:** Job Summary The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …procedures. + Maintains performance and quality standards based on established call center metrics including turn-around times. + Initiates insurance ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for… more
- WMCHealth (Ardsley, NY)
- …of customer service and/or medical office experience required. Experience in a call center preferred. Education: High school diploma or equivalent required. ... Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Ardsley,...link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients and working with… more
- Mohawk Valley Health System (Utica, NY)
- …within the laboratory department. Provides oversight, training and work assignments for call center and specimen transport employees. Under the direction of ... Client Support Rep , PSC - Full Time - Days Department:...Days Department: CLINICAL LABORATORY Job Summary The Client Support Representative is responsible for providing high-quality service to hospital… more
- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Reyes Holdings (Harriman, NY)
- …and accurately + As a Customer Service Representative , you'll ensure that the call center adheres to all policies and procedures specific to each location ... Claims experience, a plus Position Responsibilities: + The Customer Service Representative professionally responds and interfaces directly with inbound and outbound… more
- University of Rochester (Rochester, NY)
- …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high patient and provider satisfaction… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to the appropriate party. Answers ... incoming calls in a timely manner. Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. Obtains high patient and provider satisfaction results.… more