- Cardinal Health (Albany, NY)
- …resolving order issues, researching accounts, and providing resolutions in a high-volume call center environment. Strive to enhance customer experience by ... work experience preferred + 2-4 years of experience in a high-volume call center where communication and active listening skills have been utilized, preferred. +… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Overnight Customer Service Representative Department: Customer Service - NY Location: Syracuse,...Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,… more
- Molina Healthcare (Albany, NY)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Albany Medical Center (Albany, NY)
- …States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Representative is responsible for the capture of demographic and insurance information ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...workflow. Thank you for your interest in Albany Medical Center ! Albany Medical is an equal opportunity employer. This… more
- Highland Hospital (Rochester, NY)
- **17291BR** **Title:** Telecommunications Rep . **Department/Cost Center :** 854 - Telecommunications **Job Description:** Highland Hospital is seeking an ... the hospital Stat line, following all emergency processes based on the incoming call . These include adult code teams, pediatric codes, Amber Alerts, OB codes, Stroke… more
- Highland Hospital (Rochester, NY)
- **17077BR** **Title:** Telecommunications Rep . **Department/Cost Center :** 854 - Telecommunications **Job Description:** Highland Hospital is seeking an ... the hospital Stat line, following all emergency processes based on the incoming call . These include adult code teams, pediatric codes, Amber Alerts, OB codes, Stroke… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or ... or License preferred; + 5-8 years of experience in call center , quality control, quality assurance and/or...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- WMCHealth (Poughkeepsie, NY)
- Registration Rep I Company: MidHudson Regional Hospital City/State: Poughkeepsie, NY Category: Clerical/Administrative Support Department: Patient Registration ... patient for medical treatment. Responsibilities: + Interview the patient/patient representative for Direct Admissions, Outpatient services, Ambulatory surgery, Minor… more