- University of Rochester (Rochester, NY)
- …patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Highmark Health (Albany, NY)
- …Two (2) years Customer Service related experience in a high volume call /contact center is preferred. Required Knowledge/Skills: 1. Must meet qualifications ... :** Job Summary Provides quality customer service in a high volume contact center to include providing complete, accurate and timely responses to inquires from… more
- University of Rochester (Rochester, NY)
- …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- Sharecare (Albany, NY)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... UR URCD 204 H Compensation Range: $19.47 - $25.77 _The referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job's compensation range, and will be determined by… more
- TEKsystems (Buffalo, NY)
- …to start a career with a top-notch global company! Skills Customer service, Call center , Customer support, data entry, benefits verification, microsoft office, ... Benefits Customer Service Representative Options for Remote or On-Site Buffalo, NY...customer service call center , pension, inbound call ,...customer service call center , pension, inbound call , outbound calls Top… more
- TEKsystems (Buffalo, NY)
- …and training * Perform other duties as assigned Skills Customer service, Call center , Customer support, data entry, benefits verification, Microsoft office, ... on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual The Role As a Benefit...customer service call center , pension, inbound call ,… more
- Casella Waste Systems Inc. (Rochester, NY)
- …as needed\. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- ManpowerGroup (New York, NY)
- …team. As a Bilingual Customer Service Rep , you will be part of the Call Center supporting New Yorkers access health services. The ideal candidate will have ... the organization. This is an IN-PERSON role, you will be working in the call center . **Job Title:** Bilingual Customer Service Rep **Location:** New York, NY… more
- Small Business Administration (Buffalo, NY)
- …evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Responsibilities As a Program Manager (Deputy Director) at the ... of your typical work assignments may include: Assures that call center operations are conducted in compliance...Assistance Program to perform a substantive role as a representative for the Director and/or AA/DA when meeting with… more