- Compass Group, North America (New Hyde Park, NY)
- …for the career. We are Canteen. **Job Summary** **Summary:** Serves as a customer service representative in a call center and provides work order management ... support for staff/customers. **Essential Duties and Responsibilities:** + Answers the telephone, responds to customer emails and provides general assistance to customers. + Reviews and promotes service requests submitted by customers. + Provides clerical… more
- Transdev (Garden City, NY)
- …of individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, ... phone system. Position is under the direct supervision the Call Center Manager. All telephone calls are...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- City of New York (New York, NY)
- …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
- Transdev (Garden City, NY)
- …check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... calls that they receive. They maintain information on each call and then prepare a detailed report on all...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Transdev (Hillburn, NY)
- …check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... + Customer Service Representative Transdev in Hillburn, NY is hiring a...Time Req ID: 6189 Pay Group: H6C Cost Center : 166 The above statements are intended to describe… more
- Transdev (Garden City, NY)
- …adherence, fare collection and general public relations + Coordinate with command center using best judgment for solutions + Field customer questions regarding ... time service goals Task Two: Supervise and monitoring command center operations: + Direct, and monitor and control movement...during interruptions due to weather or other causes. + Call to determine location and nature of operator problems… more
- SolomonEdwards (Albany, NY)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more
- City of New York (New York, NY)
- …nearly every city agency, board and commission. OATH also houses the Center for Creative Conflict Resolution which provides mediation and restorative justice support ... and the general public, and the Administrative Judicial Institute, a resource center that provides training, continuing education, research and support services for… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination of education and ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned account/contract.… more
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