- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... and professional manner + Troubleshoot and resolve customer issues, aiming for first- call resolution + Research internal systems to locate missing information and… more
- Waste Connections (Alvin, TX)
- …as needed** **WORKING CONDITIONS AND PHYSICAL EFFORT:** **Work environment is in a call center . Areas are clean, ventilated, and well-lighted. Our Customer ... to resolve customer disputes.** **Work in a fast paced, cooperative, high call volume environment.** **Interacts with customers and Waste Connections employees to… more
- Highmark Health (Austin, TX)
- …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
- Mass Markets (Killeen, TX)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... customer service, sales, technical support, or administrative roles (especially in a contact center ) + Previous experience in state or federal roles is a plus… more
- HUB International (Irving, TX)
- …otherwise to balance the workload. **MINIMUM KNOWLEDGE, SKILLS AND ABILITIES:** + Call Center Experience required (1+ years) due to environmental expectations. ... education training and courses. + Responsible for answering telephone call inquiries while maintaining positive rapport with borrowers/clients. + Responsible… more
- DriveTime (Fort Worth, TX)
- …feedback received, and adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when dealing with sensitive customer ... treat all customers respectfully and with empathy. + Must meet monthly Collection, Call Time, and Quality Assurance Goals. **Requirements (What You Need to Get the… more
- Golden State Foods (Frisco, TX)
- …of relevant work experience in customer service or order processing. This is not a call center , but experience handling various types of customer issues in a ... work experience in customer service or order processing. This is not a call center , but experience handling various types of customer issues in a sales support… more
- Vontier (Houston, TX)
- …experience in working with general automotive mechanics a plus. + 1+ years of call center experience or equivalent experience in dealing with customers. + ... need a reasonable accommodation because of a disability for any part of the employment process should call ### or e-mail ###@vontier.com to request accommodation. more
- Vistra (Irving, TX)
- …transaction impacting issues **Education, Experience, and Skill Requirements** *2 + years call center or customer service experience *Good problem-solving skills ... **Key Metrics** *Quality Assurance monthly metrics *Meet or exceed Post Call Survey goals *Responsible for achieving productivity and benchmark metrics *Contributory… more
- Methodist Health System (Mansfield, TX)
- …will not make medical decisions during the triage process. Any triage phone call or face-to-face triage situation requiring a medical decision will be immediately ... nationally recognized medical services, such as a Level I Trauma Center , multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic… more