- Medtronic (Atlanta, GA)
- …Key measures of success include uptime management, internal and external customer satisfaction and functional objectives as well as Service specific goals ... activities + Be a services ECO ( change order) representative in R&D projects. Includes both ECO origination for...to broader Services team (outside of RAS S&R) for call closure and escalation follow-up + Develop content, validate,… more
- TEKsystems (Atlanta, GA)
- …prospective customer 's needs Meet /exceed defined productivity and quality metrics Skills call center , outbound, customer service, sales, customer ... service, outbound sales, business development Top Skills Details call center , outbound, customer service, sales, customer service,outbound sales,business… more
- Transdev (Atlanta, GA)
- …to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/ Customer facing management and leadership of ... to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and… more
- Citi Trends (Savannah, GA)
- …as needed Education: + High school or equivalent (Required) Experience: + Call center : 1 year (Required) + Customer support: 1 year (Preferred) + Customer ... to 1,000 stores to serve our loyal and expanding customer base. We are actively building our team of...support. + Prioritize and escalate issues. + Utilize our call center system to create, prioritize, assign,… more
- Pearl Interactive Network (Atlanta, GA)
- …maintain systems for capturing, analyzing, and reporting quality measures related to call handling, customer interactions, and service outcomes. + **Reporting & ... to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring… more
- Fiserv (Alpharetta, GA)
- …goals. **What you will do:** + Contribute to the development of sales playbooks, call guides, and processes for Inside Sales. + Engage with matrix teams to ... aptitude and ability to effectively navigate tools to customize the prospect/ customer experience. + Demonstrated analytical and problem-solving skills with the… more
- General Motors (Roswell, GA)
- …This means the successful candidate is expected to report to **Mountain View Technical Center ** or **Austin innovation Center ** or **GM Georgia IT Innovation ... Center ** or **GM Global Technical Center ** three times per week, at minimum. + This...product managers, designers, and Staff Engineers to deliver high-quality, customer -focused features. + Participate and lead technical improvements, including… more
- ASM Research, An Accenture Federal Services Company (Atlanta, GA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... first line of support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents… more
- Fiserv (Marietta, GA)
- …the collection, via inbound and outbound dialing of unpaid Merchant debt in a call center environment. + Assign Merchant debt inventory and be held accountable ... goal objective. + Utilize skip-tracing tools to obtain up-to-date customer information. + Provide daily coverage of all accounts... service experience. + Prior experience working in a call center **What would be great to… more
- Kelly Services (Kennesaw, GA)
- …: + Must have HS or GED completed + 6+ months experience in **Help Desk, Call Center , or Customer Support** . + Comfortable with phone-based customer ... **Hybrid Bilingual English/Spanish Tax Software Support Representative ** Looking for a great job close...can be directed to the Kelly Human Resource Knowledge Center . Kelly complies with the requirements of California's state… more