- Sharecare (Atlanta, GA)
- …outbound calls to drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... for everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and… more
- Pearl Interactive Network (Atlanta, GA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- WM (Atlanta, GA)
- …job. Must live and work in the US. **A. Required Qualifications** + Associate's Degree in Customer Service, Call Center or similar area of study + High ... Summary** Manages the daily operations of the WM Cares customer service team of WM Cares Representatives, handling enterprise...Cares phone queues and phone performance to maintain proper call center metrics determined for the proper… more
- Gwinnett County Public Schools (Suwanee, GA)
- …periods of time may occur due to the nature of the emergency telephone call center . This position may require 24-hour on- call assignments, over-time, ... Openings: 1 License and Certification Qualifications: Georgia Crime Information Center (GCIC) certification preferred.Education Qualifications: High school diploma or… more
- Transdev (Atlanta, GA)
- …California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. The ideal candidate… more
- Emory Healthcare/Emory University (Atlanta, GA)
- …in services and proposing improvement measures. + Monitors the performance of EMITS call center (###). + Provides EMITS manager with recommendations/feedback as ... for the related/assigned/specific operating unit to deliver high quality, customer focused, cost effective, responsive interpretation, training, and overview...needed to improve the performance of the call center . + Monitors and evaluates OPI… more
- Transdev (Atlanta, GA)
- …California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... and provides Operators with timely instructions and responses. We are seeking customer service-oriented professionals who are dedicated to safety. Transdev is proud… more
- Medtronic (Atlanta, GA)
- …Key measures of success include uptime management, internal and external customer satisfaction and functional objectives as well as Service specific goals ... activities + Be a services ECO ( change order) representative in R&D projects. Includes both ECO origination for...to broader Services team (outside of RAS S&R) for call closure and escalation follow-up + Develop content, validate,… more
- TEKsystems (Atlanta, GA)
- …prospective customer 's needs Meet /exceed defined productivity and quality metrics Skills call center , outbound, customer service, sales, customer ... service, outbound sales, business development Top Skills Details call center , outbound, customer service, sales, customer service,outbound sales,business… more
- Transdev (Atlanta, GA)
- …to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Public/ Customer facing management and leadership of ... to system emergencies; investigates and completes accident reports, incidents, and customer complaints + Assist team members with payroll, interpersonal issues, and… more