• Contact Center Quality Specialist - III

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
    ASM Research, An Accenture Federal Services Company (07/11/25)
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  • Service Center Analyst III

    Rochester Institute of Technology (Rochester, NY)
    …5 to 7 years' experience in a direct customer support role in a call center or high volume office environment + Experience answering questions or resolving ... a "once in a lifetime team!" As the front-facing representative for multiple departments, the Service Center ...issues in a professional and timely manner. The Service Center Analyst will: + Provide customer support… more
    Rochester Institute of Technology (08/01/25)
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  • Fulfillment Center Supervisor II, 1st Shift…

    Staples (Montgomery, NY)
    …and expertise to our customers. **What you'll be doing:** The Warehouse Fulfillment Center Supervisor will partner with the other Fulfillment Center leadership ... expectations are met. You will collaborate with the Fulfillment Center Team Manager and the other management of the...of your team, at all levels to ensure successful customer outcomes. + Understanding of and ability to use… more
    Staples (07/24/25)
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  • ASA VII: Case Management/Social Work Office…

    Albany Medical Center (Albany, NY)
    …and filing sheets in binder. Sends out daily communication to department. + Ensures On Call and Weekend Coverage calendars are kept up to date. Passes on- call ... and quality improvement activities and to work towards enhancing customer /patient satisfaction.3. Exhibits positive service excellence skills to patients, visitors,… more
    Albany Medical Center (06/26/25)
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  • Patient Access Rep

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Representative is responsible for the capture of demographic and insurance information ... Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate...- preferred + Computer skills (High proficiency) + Proven customer service skill with ability to exceed expectations +… more
    Albany Medical Center (08/08/25)
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  • Referral Transcriptionist Liaison

    Albany Medical Center (Albany, NY)
    …medical records; review, accurate labeling and accurate distribution to Pre-Service Representative across the Patient Engagement Center will require high ... Department/Unit: Patient Engagement Center Work Shift: Day (United States of America)...high volume workflow and quick turnaround time of telephone call and fax information. Will be responsible for the… more
    Albany Medical Center (08/02/25)
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  • Phlebotomist II

    Albany Medical Center (Albany, NY)
    …States of America) Salary Range: $40,495.10 - $52,643.64 ALBANY MEDICAL CENTER PHLEBOTOMIST II Division of Pathology and Laboratory Medicine POSITION SUMMARY: ... Service. This position requires the individual to provide excellent customer service, exercising sound judgement and demonstrating responsibility and proficiency… more
    Albany Medical Center (07/08/25)
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  • RN - Cardiothoracic Surgery Office

    Albany Medical Center (Albany, NY)
    …(interventions and outcomes). + The plan is updated with every phone call , office visit, inpatient admission, etc. + Coordinates and collaborates between specialty ... data correctly (including vital signs), and facilitating care in a customer -friendly manner. + Performs diagnostic tests such as impedance studies, wireless… more
    Albany Medical Center (06/19/25)
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  • Patient Care Technician - PCT

    Fresenius Medical Center (Camillus, NY)
    …Train * 12 Week Paid Training * Growth and Advancement Opportunities * No On- Call , No Over Nights, No Sunday's **PURPOSE AND SCOPE:** Supports FMCNA's mission vision ... core values and customer service philosophy. Adheres to the FMCNA Compliance Program...physical demands and work environment characteristics described here are representative of those an employee encounters while performing the… more
    Fresenius Medical Center (08/08/25)
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  • Outpatient Licensed Practical Nurse - LPN/LVN

    Fresenius Medical Center (Commack, NY)
    + Location is Gurwin Jewish Nursing & Rehabilitation Center Benefits + Benefits begin after 30 days of employment + No overnight, on- call or Sunday Shifts ... **PURPOSE AND SCOPE:** Supports FMCNA's mission, vision, core values and customer service philosophy. Adheres to the FMCNA Compliance Program, including following… more
    Fresenius Medical Center (07/23/25)
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