- Cabela's (Utica, NY)
- …to perform the essential functions of a position, please send an e-mail to HR Support Center at ###@Basspro.com or call ### and let us know the nature of your ... Pay Range: $16.00 - $21.50 **Position Summary:** Providing world class customer service while ensuring a pleasant and productive shopping experience for all… more
- Small Business Administration (Buffalo, NY)
- …managing, and evaluating the functions of the CSC, the national OCA loan program customer service/ call center . Responsibilities As a Program Manager (Deputy ... Assistance Program to perform a substantive role as a representative for the Director and/or AA/DA when meeting with...the day-to-day operations of a financial organization/program or a customer service call center ; and… more
- Transdev (Garden City, NY)
- …of individuals including the elderly and persons of disability in a demanding call center environment. Work involves a large amount of verbal communication, ... software applications and phone system. Position is under the direct supervision the Call Center Manager. All telephone calls are recorded and monitored for… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and...multiple programs and applications at the same time, typing call documentation, and speaking to the customer … more
- Pearl Interactive Network (Albany, NY)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Pfizer (Albany, NY)
- … representative will also seek opportunities to compliantly gather customer and market insights, manage business relationships, understand formulary access, and ... Our science and risk-based compliant quality culture is innovative and customer oriented. Whether you are involved in manufacturing, testing, or compliance,… more
- Transdev (Garden City, NY)
- …interior or mirrors, lights, windshield wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center using best judgment for ... in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to...radio and telephone with operators and various personnel + Call to determine location and nature of operator problems… more
- New York State Civil Service (Melville, NY)
- …include but are not limited to: Business Services Center Representative 1, Call Center Representative 1, Motor Vehicle Representative 1, Office ... allowed? No Telecommuting allowed? Yes County Suffolk Street Address 8 Corporate Center Drive City Melville State NY Zip Code 11747 Duties Description… more
- Transdev (Hillburn, NY)
- …request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part ... oversees road service through communication with Operators and provides customer support to the clients. We are seeking ...personnel so classified. The physical demands described here are representative of those that must be met by an… more
- Highmark Health (Albany, NY)
- …(2) years Customer Service related experience in a high volume call /contact center is preferred. Required Knowledge/Skills: 1. Must meet qualifications to ... Highmark Inc. **Job Description :** Job Summary Provides quality customer service in a high volume contact center...including satisfactory completion of all training and testing 2. Customer Service Representative tests - passing score… more