• Customer Service Quality Assurance Specialist III…

    ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
    …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... business so that reviews of calls are accurate for technical content and employees are provided with the correct...quality assurance program creation or execution. + Experience with call center call monitoring/recording software.… more
    ASM Research, An Accenture Federal Services Company (06/06/25)
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  • Customer Service Agent (Hiring Immediately)

    Mass Markets (Las Cruces, NM)
    …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with products, process-related inquiries, and… more
    Mass Markets (07/16/25)
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  • IT Support Specialist

    ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
    …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients in a ... support for our customers. The ideal candidate possesses outstanding customer service, technical aptitude, and a desire to "own" customer incidents and requests to… more
    ASM Research, An Accenture Federal Services Company (08/01/25)
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  • Systems Engineer II (Onsite)

    RTX Corporation (Las Cruces, NM)
    …**Country:** United States of America **Location:** NM306: Las Cruces, NM ASFCF Center /Receiving 12400 NASA Rd., Las Cruces, NM, 88012 USA **Position Role Type:** ... daily operations plan using complex software and hardware systems. + Obtain/maintain technical knowledge of a large repository of formal procedures with the… more
    RTX Corporation (06/13/25)
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  • Network Management Systems (NMS) Operations Tier 3

    CACI International (Las Cruces, NM)
    …system health and uptime. + Mentor junior team members and provide technical guidance + Collaborate with cross-functional teams to ensure system reliability and ... of Linux environments to support the NMS. + Participate in on- call rotations for critical incident response **Qualifications:** _Required:_ + Bachelor's degree… more
    CACI International (07/24/25)
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