- Penske (West Sacramento, CA)
- …customers with their used truck needs, coordinating inspections for customers referred by call center staff, and completing the vehicle check-out process. -Work ... **Position Summary:** Penske's Retail Center Sales Representative will provide sales assistance to customers at the Retail Truck Center , ensuring trucks are… more
- Ryder System (Sacramento, CA)
- …training, mentorship, guidance, support, and performance feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist). ... professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure Employee… more
- Livermore Ford (Livermore, CA)
- …* Prior leadership experience in a service BDC or similar customer-focused call center preferred * Automotive dealership experience, particularly in service ... We are looking for a motivated Business Development Center Coordinator to lead our dealership's Service Business...* Provide ongoing coaching, training, and support to BDC representatives to improve call handling, appointment setting,… more
- Financial Partners Credit Union (Costa Mesa, CA)
- …combination of education and experience. Associate's degree preferred. Customer Service and/or call center experience, previous experience as a team lead, ... ability to work as a team, knowledge of MS Word, Excel, and Outlook. Able to use multiple programs simultaneously. Previous banking or credit union experience would be preferred. Proven ability to assist in team motivation. Strong customer service skills,… more
- Cedars-Sinai (Los Angeles, CA)
- …calls in a healthcare setting or related field preferred. Medical or healthcare call center experience preferred. **About Us** Cedars-Sinai is a leader in ... area for service. Facilitates patient access to Cedars Sinai Medical Center and secures all demographic and financial patient registration information, including… more
- ASM Research, An Accenture Federal Services Company (Sacramento, CA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Cardinal Health (Sacramento, CA)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Transdev (San Rafael, CA)
- …resolve complaints, and escalate complex inquiries as needed. + Adhere to all call center scripts, procedures, and compliance standards. + Meet or exceed ... Customer Service Representative (CSR) Transdev in San Rafael, CA is...applicants: PleaseClick Herefor CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist /… more
- Motion Recruitment Partners (Pleasanton, CA)
- … center support role + Experience with collaboration technologies and 3rd party call center applications such as Microsoft O365, Teams Voice, NICE call ... recording software, Aspect WFM and other peripheral call center applications . + Expert at troubleshooting, including a tenacious ability to research, analyze… more
- Cardinal Health (Sacramento, CA)
- …or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been ... Skills with a focus on quality + Previous experience being able to achieve daily call center metrics including but not limited to average handle time, adherence,… more