- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and… more
- Bath Planet (Baton Rouge, LA)
- Call Center Representative /Appointment Confirmer $14-21 per hr! We are a multi million dollar Home Improvement Company looking for the Best of the Best to ... phone work for collections, timeshares, Home Improvement or you're just awesome on the phone Call us! + $14-$21 + Incentives & Bonuses + Full/Part Time + Inbound &… more
- Trustmark (Baton Rouge, LA)
- …to gather information and make appropriate decisions focusing on the first call resolution; documents the customer interaction in the appropriate systems. **Key ... Accountabilities** + Researches and resolves high volume of complex customer inquiries and escalations, through a strong understanding of business rules, products and procedures. May be involved in retaining clients at risk of terminating. May support several… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Ochsner Health (New Orleans, LA)
- …Preferred - Bachelor's degree **Work Experience** Required - Experience in an HR Call Center environment with demonstrated ability to achieve first call ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- Mass Markets (LA)
- …questions and a brief pre-employment test. POSITION RESPONSIBILITIES Our entry-level Contact Center Representatives are responsible for the following tasks: + ... Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology,… more
- Ochsner Health (Jefferson, LA)
- …- 3 years of clinical experience. Preferred - Supervisory experience or transfer/ call center experience. **Certifications** Required - Registered nurse (RN) ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more
- ASM Research, An Accenture Federal Services Company (Baton Rouge, LA)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully… more
- Mass Markets (LA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... to the appropriate staff and managerial for resolution as needed + Ensure first call resolution through problems solving and effective call handling + Follow the… more
- The Cigna Group (Baton Rouge, LA)
- …genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, and ... review to meet regulatory requirements + Understand and strive to meet or exceed call center metrics while providing excellent consistent customer service + You… more