- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- Albany Medical Center (Albany, NY)
- Department/Unit: Patient Engagement Center Work Shift: Day (United States of America) Salary Range: $40,495.10 - $52,643.64 * Register patients, update insurance ... + Works in multiple systems during patient facing interactions and telephone call receipts to complete accurate registration and to support the clinical workflow.… more
- Molina Healthcare (Buffalo, NY)
- …Qualifications** * At least 2 years of managed care experience in a call center , appeals, and/or claims environment, or equivalent combination of relevant ... and provider complaints, and communicating resolution to members or authorized representatives in accordance with the standards and requirements established by the… more
- Molina Healthcare (Syracuse, NY)
- …**E** **N** **C** **E:** + Min. 2 years operational managed care experience ( call center , appeals or claims environment). + Health claims processing background, ... complaints and communicating resolution to members and provider (or authorized representatives ) in accordance with the standards and requirements established by the… more
- Guthrie (Corning, NY)
- …years' experience is required in Front Office Assistant, Registration, Insurance Verification, Scheduling/ Call Center , or Banking. + Working knowledge of medical ... and Values. Other Duties: + Responsible for interviewing patients or their representatives to obtain complete patient registration and required third party billing… more
- Solvay Bank (Syracuse, NY)
- …our workplace. Consider an exciting opportunity as part of our customer relations call center team. Customer Relations Specialist Our customer relations staff ... Bank Community and Staff. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform… more
- University of Rochester (Rochester, NY)
- …in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls to appropriate party. Answer incoming calls ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- Amazon (New York, NY)
- …sales experience in areas such as telecommunications, VoIP, CRM/ERP applications, call /contact center and/or the integration of these complex solutions, ... the market leader for Amazon Connect - Amazon's Contact Center as a Service (CCaaS). This effort is in...that will include teaming with AWS Senior Enterprise Sales Representatives , Solutions Architects, Partners and engagements at the CxO… more
- Owens & Minor (Plainview, NY)
- …At least two years experience in an office environment, healthcare setting or call center preferred + Experience utilizing multi-line phone system preferred ... **The physical demands and work environment characteristics described above are representative of those an employee encounters while performing the essential… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations… more