- KPH Healthcare Services, Inc. (Gouverneur, NY)
- …Possesses knowledge and ability to complete all tasks associated to the call center . Works under general supervision. Follows standard procedures to ... the ability and responsibility to act as supervisor in charge, in absence of call center supervisor and handle escalated member concerns while delivering optimal… more
- Rapid Response (Syracuse, NY)
- …Location This position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse, NY. About Rapid ... Overnight Customer Service Representative Department: Customer Service - NY Location: Syracuse,...Nevada. Our growing organization serves as a critical response call center focused on protecting life, residences,… more
- Molina Healthcare (Albany, NY)
- …members and pharmacies. * Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively communicates plan benefit ... pre-work up to case preparation. * Proactively identifies ways to improve pharmacy call center member relations. Required Qualifications * At least 1 year… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... quality assurance program creation or execution. + Experience with call center call monitoring/recording software....requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Robert Half Office Team (Liverpool, NY)
- …team members to enhance service delivery and improve customer satisfaction. * Handle high call volumes in a call center environment while maintaining quality ... Description We are looking for a dedicated Customer Service Representative to join our team in Liverpool, New York....1 year of experience in a customer service or call center role. * Proficiency in handling… more
- 32BJ Benefit Funds (New York, NY)
- …Position Summary: After extensive paid training and under the supervision of the Member Services Call Center or Welcome Center Supervisor and MSR 2/3 Team, ... 54964.76 To 54964.76 (USD) Annually Job Title: Member Services Representative (Benefits Specialist) Department: Member Services The 32BJ Benefit...works as a Benefits Specialist for the Member Services Call Center or Welcome Center … more
- New York State Civil Service (Albany, NY)
- …or add tools that will enable a better caller experience.o Assist in monitoring call center lines to ensure calls are handled promptly. Provide guidance or ... Yes Agency Attorney General, Office of the Title Senior Consumer Frauds Representative or Consumer Frauds Representative Trainee (NY HELPS) Occupational Category… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **9:30AM-6:00PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
- Northwell Health (Melville, NY)
- …Description Manages patient calls to the Health System's enterprise-wide centralized call center . Assists with appointment scheduling, messaging physicians (test ... phone to provide best-in-class patient experience through the Health System's centralized call center . Performs a variety of technical service/support duties… more
- City of New York (New York, NY)
- …is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be ... 59-17 Junction Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work areas Prolonged sitting Confined to… more