• Participant Services Representative I

    ASM Research, An Accenture Federal Services Company (Albany, NY)
    …Customer. **Minimum Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations ... **SHIFT HOURS:** **8:00AM-4:30PM EST** Responsible for routine/basic inbound call , outbound call , email, and web...requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an… more
    ASM Research, An Accenture Federal Services Company (08/08/25)
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  • Operations Manager

    Pearl Interactive Network (Albany, NY)
    …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
    Pearl Interactive Network (07/04/25)
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  • Customer Service Representative

    City of New York (New York, NY)
    …is seeking to hire five Clerical Associate Level IV to serve as Customer Service Representatives in the Call Center . The selected candidates will be ... 59-17 Junction Blvd Corona Ny 35 hours per week Physical/Environmental Factors: Call Center Environment Loud and active work areas Prolonged sitting Confined to… more
    City of New York (07/31/25)
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  • Customer Experience Representative

    Datavant (Albany, NY)
    …or equivalent. + 3 or more years of Customer service experience required + Experience using Call Center Phone systems like Ring Central + 1 or more year of ... realize our bold vision for healthcare. Datavant's Customer Experience Representative - Retrieval, will interact with Record HUB customers...experience in a call center environment. + Data entry/Typing skills… more
    Datavant (08/10/25)
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  • Patient Service Representative l

    Oak Orchard Health (Hornell, NY)
    …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... Patient Service Representative l Hornell, NY (http://maps.google.com/maps?q=7309+Seneca+Road+North+Suite+1+Hornell+NY+USA+14843) Description The Patient Service … more
    Oak Orchard Health (07/31/25)
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  • Patient Service Representative - Genesee…

    Oak Orchard Health (Genesee County, NY)
    …+ High School diploma or equivalent. + 1-2 years of medical office experience/ call center preferred + 1-2 years of prior administrative or customer ... Patient Service Representative - Genesee County - Entry Level Customer...to Patient/Physician inquiries + Reschedule patient appointments when providers call in sick or schedule time off. + Direct… more
    Oak Orchard Health (05/20/25)
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  • Customer Care Representative

    CDPHP (Albany, NY)
    …+ Customer service experience preferred. + Experience working in a fast-paced high volume call center preferred. + A background in health insurance claims and ... be a part of that experience. The Customer Care Representative shall assume full responsibility and ownership for all...productivity standards. + Ability to complete system updates. Our call center is open from 8 am… more
    CDPHP (08/12/25)
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  • Supervisor, Provider Services

    Evolent (Albany, NY)
    …Be Doing:** + Supervise, mentor, and develop a team of contact center representatives . + Conduct regular performance evaluations, provide constructive feedback, ... capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet… more
    Evolent (07/22/25)
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  • Customer Service Representative - 9/15

    Brighton Health Plan Solutions, LLC (New York, NY)
    …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims review procedures, ... About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and...of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a… more
    Brighton Health Plan Solutions, LLC (08/01/25)
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  • Associate Customer Service Representative

    Highmark Health (Albany, NY)
    …of Customer Service in a customer facing role **Preferred** + Customer Service in a call - center environment + Customer Service in a Healthcare related call - ... individual members, groups, providers and brokers in a customer service center . Troubleshoots and resolves customer complaints. Ensures that responses to inquiries… more
    Highmark Health (08/08/25)
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