- KPH Healthcare Services, Inc. (Syracuse, NY)
- …faxing, organizing, or otherwise distributing paperwork + Responsible for providing support to Call Center Representatives who are not working physically in ... the facility + Assist call center operations with miscellaneous reporting tasks + Assist with the role of Patient Care Advocate including inbound calls,… more
- Cengage Group (New York, NY)
- …certification(s) + Technical support experience + Networking knowledge is a plus + Call center experience **Competencies** + Punctuality and ability to maintain ... a record of outstanding attendance. + Willingness to accept change. + Ability to make a personal connection when interacting with customers. + Apply critical thinking to problem solving, especially when detailed processes don't apply to a particular problem.… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high patient and provider satisfaction… more
- Leviton (Melville, NY)
- …years of related experience and or training in a customer service call center environment Telecommunications, Datacom, Lighting controls, Electrical industry ... preferred 1 year international experience required What We Offer Comprehensive benefits include: Medical, dental, and vision insurance programs 401K plans with employer-matching contributions Tuition reimbursement PTO Paid holidays Volunteer time off For more… more
- University of Rochester (Rochester, NY)
- …procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance ... telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots and resolves customer… more
- Transdev (Garden City, NY)
- …check. California applicants: Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Full ... calls that they receive. They maintain information on each call and then prepare a detailed report on all...radio. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the… more
- New York State Civil Service (New York, NY)
- …customer service representative or responding to customer inquiries in a call center environment; Developing public awareness or consumer education programs ... Specialist 1, Grade 14, under general supervision, performs tasks in the Call Center environment (both in-office and remotely) associated with receiving… more
- Brighton Health Plan Solutions, LLC (New York, NY)
- …Essential Qualifications The successful candidate will have experience in a high-volume call center , experience with claims inquiry and claims review procedures, ... About The Role The Customer Service Representative assists members, physicians, hospitals, revenue agencies and...of medical specialties, fee schedules, complaints and appeals and call center responsibilities. Previous experience in a… more
- City of New York (New York, NY)
- …Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for fifteen (15) Eligibility Specialist II to ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more
- Otsuka America Pharmaceutical Inc. (Bronx, NY)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... objections and influence prescribing habits during the total office call + Identifies territory professional groups to network and...you and falsely present themselves as our employees or representatives . They may use this false pretense to try… more
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