- NCR Atleos (Frisco, TX)
- …Newsweek's prestigious 2025 Top 100 Global Most Loved Workplaces(R) list. **Support Center Representative ** **Location: Frisco, TX** 2nd Shift (1:00pm to ... preferred, High School diploma or equivalent required. + 1-year prior customer service/ call center work experience required, preferably in a technical… more
- Molina Healthcare (Dallas, TX)
- …Required Qualifications * At least 1 year of related experience, including call center or customer service experience, or equivalent experience combination ... * Adheres to pharmacy policies and procedures related to appropriate call resolution/transfer to internal departments as required. * Utilizes appropriate resources… more
- Manulife (Austin, TX)
- …and ability to adjust and succeed in a rapidly changing, fast paced call center environment + Demonstrated problem resolution skills + Effective listening ... and cooperative tone with both customers and coworkers + Strive for first- call resolution of customer issues + Translate scenarios that require problem resolution… more
- Robert Half Office Team (Fort Worth, TX)
- …Experience navigating multiple computer systems to resolve customer issues + Previous call center or high-volume customer service experience preferred + Ability ... incoming calls and determine the type of assistance needed + Provide first- call resolution by navigating internal systems and offering accurate information +… more
- Vistra (Irving, TX)
- …transaction impacting issues **Education, Experience, and Skill Requirements** *2 + years call center or customer service experience *Good problem-solving skills ... **Key Metrics** *Quality Assurance monthly metrics *Meet or exceed Post Call Survey goals *Responsible for achieving productivity and benchmark metrics *Contributory… more
- Truist (Arlington, TX)
- …to provide clients and teammates with excellent service **Preferred Qualifications:** 1. Call Center Experience 2. Customer Service Experience 3. Account ... of America) **Please review the following job description:** Account Service Representatives (ASRs) provide world class servicing support to current and potential… more
- Catholic Health Initiatives (Houston, TX)
- …assisting with coverage, scheduling, providing feedback, and quality assurance. 18 **. Call Center environment.** **_Disclosure Summary_** _The job summary and ... and use of decision trees. **Where You'll Work** Baylor St. Luke's Medical Center is an internationally recognized leader in research and clinical excellence that… more
- American Airlines (Dallas, TX)
- …labor group * Previous experience in coordination, administration, or call /contact center operations * Familiarity with administrative processes ... ability to lead through collaboration, accuracy, and efficiency in a contact center / operational environment. **What you'll do** * Handle phone inquiries and perform… more
- Mass Markets (Killeen, TX)
- …fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- SolomonEdwards (Austin, TX)
- …Customer Experience Specialist I for one of its mortgage clients to operate in a call center environment supporting consumer direct lending. You will act as the ... MO Plano, TX Essential Duties: - Operate in a call center environment as a customer success...discretion. Physical Requirements: The physical demands described here are representative of those that must be met by an… more