- Mass Markets (Wichita, KS)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... a trusted partner in the industry. The customer account representative position is a full-time, inside sales role for...is a full-time, inside sales role for experienced sales representatives . In this position, you will work on behalf… more
- ASM Research, An Accenture Federal Services Company (Topeka, KS)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- Pearl Interactive Network (Topeka, KS)
- …to help monitor, evaluate, and enhance performance across our contact center operations. The **Quality Assurance Analyst (QAA)** is responsible for ensuring ... by support staff, including team leaders, supervisors, and customer service representatives (CSRs). This role includes monitoring incoming calls and other work… more
- Pearl Interactive Network (Topeka, KS)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... . + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects. +… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... development to facilitate pressure testing of these plans and challenge functional representatives to ensure plans are aligned with global asset strategy and overall… more
- Pearl Interactive Network (Topeka, KS)
- …years of management experience. + Previous program management experience preferred in a call center environment. + 3 years' experience supervising or managing ... teams and facilitate communication and interaction among the functional representatives . + Liaise with client per applicable SOW and...inbound/outbound/virtual call center . + Highly proficient utilizing Excel… more
- Siemens (Lenexa, KS)
- …tasks on automation systems. Tasks include service agreement maintenance, projects, and on- call (time and material) service. Responds to emergency service calls as ... directed during regularly scheduled hours and after hours as needed . Our Service Specialists are the face of Siemens, and your expertise and regular interaction with… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... the primary business partner between Medical Affairs and the Otsuka Omnichannel Center of Excellence (CoE) and broader technology teams, ensuring medical content and… more
- TekSynap (KS)
- …optimize COTS products used across the organization such as Atlassian Data Center (DC) applications, the IBM DOORS application, and other Enterprise application ... users of COTS products such as the Atlassian Data Center suite (Bamboo, Bitbucket, Confluence, Crowd, Jira Software, Jira...hours of 9 AM to 2 PM and on call is essential for fostering effective collaboration and ensuring… more
- Otsuka America Pharmaceutical Inc. (Topeka, KS)
- …from job recruiting scams. If you suspect a position is fraudulent, please contact Otsuka's call center at: ###. If you believe you are the victim of fraud ... team, assigned project teams, and internal/external functional business units as needed . Works collaboratively with members of the global regulatory team to… more