- Sharecare (Santa Fe, NM)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- Lumen (Santa Fe, NM)
- …in Business, Marketing, or related field OR Highschool Diploma and 2+ years of call center , lead generation, inside sales or other related experience * Baseline ... the future. **The Role** The Main ResponsibiAs an Inside Sales Development Representative I, you will drive demand for our organization's products and solutions… more
- ASM Research, An Accenture Federal Services Company (Santa Fe, NM)
- …environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree ... researching content and obtaining appropriate feedback and reviews as needed . + Creates and implements training plans to orient...Certifications or License + 8+ years of experience in call center , quality control, quality assurance and/or… more
- Fresenius Medical Center (Albuquerque, NM)
- …manager and other parties per the Adverse Event Report requirements. May be assigned to in- center patient care on an as needed basis + Review and comply with ... communicates to FMS facility nursing staff and appropriate hospital personnel as needed . + Accurately documents all treatment information in the individual patient… more
- Fresenius Medical Center (Albuquerque, NM)
- …care needs and collaborates with direct and ancillary patient care staff as needed . + Initiates and coordinates communication with FKC and Non-FKC dialysis providers ... and appropriate contracted facility personnel as needed to provide continuity of patient care. + Performs the implementation, administration, monitoring, and… more
- Fresenius Medical Center (Santa Fe, NM)
- …state/federal regulations and company policy. * Provides scheduled after hour technical on- call coverage for your clinics as needed . **EDUCATION AND ... assure safe and effective operation of facility. * Transports equipment as needed with supervisor consent. * Participates in monthly technical and regulatory… more
- Fresenius Medical Center (Santa Fe, NM)
- …prescribed predetermined protocols and communicates patient related issues to the physician as needed . As a member of the End Stage Kidney Disease (ESKD) health care ... to treatment plan as indicated and notifies Supervisor or physician as needed . . Assesses, collaborates and documents patient/family's basic learning needs to… more
- Mass Markets (Las Cruces, NM)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... POSITION OVERVIEW CUSTOMER SERVICE REPRESENTATIVE SUPPORTING COMMERCIAL AND PUBLIC SECTOR CLIENTS We...PUBLIC SECTOR CLIENTS We are looking for Customer Service Representatives to support inbound customer service, help desk, and… more
- Evolent (Santa Fe, NM)
- …Be Doing:** + Supervise, mentor, and develop a team of contact center representatives . + Conduct regular performance evaluations, provide constructive feedback, ... ensure staff are equipped with the knowledge and skills needed to excel in their roles. + Monitor daily...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- Mass Markets (Las Cruces, NM)
- …DO? Supervisors are responsible for the day-to-day activity and development of 15-25 representatives within a complex call center environment. The Customer ... Customer Service Supervisor II conduct regular business meetings with representatives to complete performance reviews and coaching to ensure...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more