- Broadview FCU (Buffalo, NY)
- …of degree. + Minimum of two (2) years of people supervisory experience in a call center is required, preferably within a financial institution such as a bank ... for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...This role involves managing a team of Member Service Representatives (MSRs) to ensure efficient and effective member satisfaction… more
- ConnectLife (Williamsville, NY)
- Donor Referral Center Trainer - Healthcare Call Center , Nights Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! ... Participate in the day-to-day activities of the Donor Referral Center , as needed . Status : Full Time...professional training experience preferred. + Clinical, medical office, or call center experience preferred. + Six months… more
- ConnectLife (Williamsville, NY)
- Referral Intake Coordinator- Healthcare Call Center 4444 Bryant and Stratton Way, Williamsville, NY Healthcare Customer Service Representatives are ... 1 year working in a healthcare setting preferred. + Call center experience preferred. Knowledge, Skills, and...items for the End of Shift Report (EOS), as needed . + Report any complaints or errors received to… more
- Canandaigua National Bank & Trust (Pittsford, NY)
- Call Center Specialist I Canandaigua National...has the possibility of working hybrid. What competencies are needed to be successful in this role? + A ... Location: Pittsford NY Hours: Full Time What does a Call Center Specialist do at Canandaigua National...with an emphasis in business curriculum; bank customer service representative training. + A minimum of one (1) year… more
- New York State Civil Service (Schenectady, NY)
- NY HELP No Agency Taxation & Finance, State Title Tax Information Aide ( Call Center ) Occupational Category Clerical, Secretarial, Office Aide Salary Grade Hourly ... the department, are essential.Under the direct supervision of a Taxpayer Service Representative 2, duties may include, but are not limited to the following:*… more
- Casella Waste Systems Inc. (Clifton Park, NY)
- …needed \. + Builds instant rapport with customers and lasting relationships with other call center team members based on trust and reliability\. + Utilizes ... ## Position Summary The Customer Care Representative provides outstanding service to our customers by...customers\. + Understands and strives to meet or exceed call center metrics while providing excellent consistent… more
- Independent Health (Buffalo, NY)
- …manner. They will be accountable to meet all performance measures established in the call center to include efficiency and quality metrics as well as first ... questions, billing and payment questions, and EOB explanations. The Provider Relations Representative will focus on first call resolution and navigate various… more
- Stony Brook University (Stony Brook, NY)
- …+ Knowledge of medical terminology. + Previous experience as a Patient Access Representative at a Medical Center is preferred. **Special Notes** **:** ... Patient Access Representative , Inpatient Follow Up (Day Shift 12p-8p) At...Shift 12p-8p) At Stony Brook Medicine, our **Patient Access Representatives ** are responsible for completing varied, diverse and specialized… more
- Cardinal Health (Albany, NY)
- …problem-solving order issues, researching accounts and providing resolutions in a high-volume call center . The Representative II, Customer Service Operations ... or equivalent work experience, preferred + 2-4 years' experience in high volume call center preferred where communication and active listening skills have been… more
- Independent Health (Buffalo, NY)
- …required. Experience handling self-funded pharmacy calls preferred. + Experience in a call center operations environment preferred. + Demonstrated ability to ... culture that fosters growth, innovation and collaboration. **Overview** The Servicing Representative is a customer service professional who displays confidence, a… more
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