- Sharecare (Albany, NY)
- …+ Proactively educate caller on program benefits. + Meet or exceed established call center metrics, attendance standards and quality levels. + Use computer ... To learn more, visit www.sharecare.com. **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data,… more
- University of Rochester (Rochester, NY)
- …in Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . + Assist caller or re-route call to the appropriate department. + ... visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of...accurate information. + Directs visitors to proper resources as needed ie Parking, DPS, Social Work, Patient Relations, Care… more
- Paddock Chevrolet (Kenmore, NY)
- …* Handling of incoming and outgoing phone calls and emails. * Work in our call center staffed and managed by the Dealership, and handle our customer contacts, ... incentives. * Explain service maintenance plans and offers as needed . * Assisting customers with any service inquiry as...Positive and hardworking personality * Strong computer skills * Call center experience * Valid driver's license… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Cardinal Health (Albany, NY)
- …be proficient in both English and Spanish languages + Customer service experience in a call center environment is desirable + Basic knowledge of, or ability to ... degree of courtesy & professionalism, with the goal of one- call resolution & patient retention. + Maintains a working...departments with patient processing or other patient issues as needed . + Adheres to all policies and procedures related… more
- St. Mary's Healthcare (Amsterdam, NY)
- …or Physician office setting working in a patient access position or call center environment required (or equivalent). Strong insurance knowledge specific ... Imaging staff, surgical scheduler, doctor's offices and other providers as needed . Communicates changes in the patient schedule, STATS, nurse requirements, add-ons… more
- City of New York (New York, NY)
- …and decrease avoidable health outcomes. The Department of Health and Mental Hygiene's Call Center delivers enhanced customer service to the people of New ... AND THOSE THAT ARE REACHABLE ON THE CUSTOMER INFORMATION REPRESENTATIVE CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. AGENCY...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary ....duties from inserting, copying and photocopying to faxing as needed May possibly perform any of the following functions… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- GoNetspeed (Rochester, NY)
- …Technician position will be a key position within GoNetspeed's Network Operations Center . This candidate will be responsible for providing Level I and potentially ... to the NOC Manager and will interface with the other work groups as needed . After completing 2-3 weeks of training Monday-Friday, the shift options are either… more