- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... needs/requests and provide accurate information. Directs visitors to proper resources as needed ie Parking, DPS, Social Work, Patient Relations, Care Management etc.… more
- Leviton (Melville, NY)
- …years of related experience and or training in a customer service call center environment Telecommunications, Datacom, Lighting controls, Electrical industry ... letters of credit for shipment and document terms, request amendments as needed shipping and billing documents adhering to the LC terms Coordinate international… more
- Paylocity (Rochester, NY)
- …customer service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... and internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- University of Rochester (Rochester, NY)
- …medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient calls to the appropriate party. + ... multiple options. + Enrolls patients in PAPs using the needed permission and information, follows up to determine the...and/or family the status of PAP eligibility on an as- needed basis if coverage changes during treatment duration. +… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... service support to members and/or providers using one or more contact center communication channels and across multiple states and/or products. To include, but… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary ....duties from inserting, copying and photocopying to faxing as needed May possibly perform any of the following functions… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary . Prepare monthly production… more
- Canon USA & Affiliates (New York, NY)
- …all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. **Responsibilities** ... computer for client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary + Prepare monthly production… more
- Canon Business Process Services (New York, NY)
- …for all classes of mail/packages. Responsibilities may also include copy center activities, reception, hospitality and/or other duties as assigned. Responsibilities ... client charge back. Generate activity reports, confirmation reports, and call the receiver to confirm receipt as necessary +...duties from inserting, copying and photocopying to faxing as needed May possibly perform any of the following functions… more
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