- University of Rochester (Rochester, NY)
- …by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community. ... including mechanics, supervision/management, vendors, Public Safety, ITS, customers, lab representatives , Environmental Health and Safety, Environmental Services, Clinical Engineering… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center . The Medicaid Helpline Agent will: - Respond to telephone ... Medicaid. The Helpline receives inquiries from providers, hospitals, client representatives , community-based organizations, and others. Under the supervision of the… more
- City of New York (New York, NY)
- …Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for fifteen (15) Eligibility Specialist II to ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more
- ASM Research, An Accenture Federal Services Company (Albany, NY)
- …production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and ... to contribute to quality assurance program creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer… more
- House of Blues (New York, NY)
- …Follow standards and processes for ticket types, ancillary events and qualifiers + Maintain call center phone system, and keep current all phone menus and ... + Assist Manager/Supervisor in distributing accurate daily ticket counts to Artist Representatives + Assisting Manager & Supervisor with internal Ticket Orders and… more
- Goddard Riverside (New York, NY)
- …services and program + On- call responsibilities and oversight of on- call scheduling/rotation + Other duties as needed Qualifications/Educational Requirements ... - $75000.00 Salary/year Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood … more
- Transdev (Garden City, NY)
- …or exterior (mirrors, lights, windshield wipers, etc.) to keep bus on the route + Call for assistance as appropriate to control center using best judgment for ... in shifts from a desk at the Command Control Center , Check In/Out at the window, assigning buses to...radio and telephone with operators and various personnel + Call to determine location and nature of operator problems… more
- University of Rochester (Rochester, NY)
- …technical resource for the Customer Support Department. Responsibilities include telephone ( Call Center ) coverage, report printing, faxing and communicating ... JOB RESPONSIBILITIES: - Serves as a member of the Call Center team. Answers telephone calls, providing...including proper transfer of calls to other destinations as needed . Documents all calls electronically in the Call… more
- New York State Civil Service (Albany, NY)
- …or procedures or resolve customer issues and/or problems.Qualifying Experience may include call center agent, customer service representative , sales ... Senior Employment Security Clerk assigned to DOL's Customer Contact Center , you would answer inquiries from the general public...this position, a review of your state history is needed . Please provide the last four digits of your… more
- Suburban Propane (Syracuse, NY)
- …Improvement Coaching Specialist, you'll provide comprehensive and impactful coaching to representatives across the company to enhance skills that will drive employee ... By collaborating closely with Area, Region, and local Customer Service Center management to implement effective coaching strategies, you will effectively foster… more