- City of New York (New York, NY)
- …DSS clients and applicants. Community Partnerships operates the Community Partners Resource Center , which is a centralized resource established under the Mayor's NYC ... community-based organizations. Provide verbal and written updates to community-based organization representatives and other client representatives on the status… more
- Broadview FCU (Albany, NY)
- …in lieu of degree. + Minimum of two (2) years of people supervisory experience in a call center within a financial institution such as a bank or credit union is ... the right place! Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing...This role involves managing a team of Member Service Representatives (MSRs) to ensure efficient and effective member satisfaction… more
- Suburban Propane (Syracuse, NY)
- …Uses this information to drive continually improving results of individuals, team and center . + Evaluates and scores call quality performance based on ... taking on additional responsibilities, including taking customer calls when additional resources are needed to meet center goals **Why join the Suburban Propane… more
- Transdev (Garden City, NY)
- …401k retirement benefits RESPONSIBILITIES: + Performs preventative maintenance on coaches as needed . + Performs inspections on all types of vehicles and repairs ... systems/parts when needed . + Uses preventative maintenance check list to verify...various diagnostic equipment + Performs both in-house and road call coach repairs using various hand, power, pneumatic, machine… more
- WM (Albany, NY)
- …Works to meet or exceed service and operational goals established for the call center , including productivity, quality, and timeliness goals.* Collaborate with ... waste by-products.* Arrange and negotiate third-party freight costs, when needed , for timely servicing of all customers waste by-product...sales representatives to meet and exceed customers' service expectations, and… more
- Transdev (Garden City, NY)
- …and administration of IT systems and provide training and support to users as needed . This position will work closely with the IT Specialist to address all support ... IT help desk environment. + Available to be on call 24/7 (Including Holidays) to assist in computer and...desirable. PHYSICAL DEMANDS: The physical demands described here are representatives of those that must be met by the… more
- YAI (Byron, NY)
- …to respond to calls and programmatic needs beyond regular work hours/be on- call as needed Preferred Qualification Requirements (desired requirements beyond MQRs ... and discussions to disseminate information to staff, people we support, authorized representatives and/or advocates and other members of the circle of support and… more
- City of New York (New York, NY)
- …Specialist II's to function as a Medicaid Helpline Agents in the DSS Infoline/Helpline call center . The Medicaid Helpline Agent will: - Respond to telephone ... Medicaid. The Helpline receives inquiries from providers, hospitals, client representatives , community-based organizations, and others. Under the supervision of the… more
- Sharecare (Albany, NY)
- …skills + Team player + Flexible **Qualifications:** + Minimum of 2 years Call Center Customer Service experience + College degree or demonstrated professional ... Service Manager will oversee a team of Customer Service Representatives and/or Engagement Specialists. Responsibilities include the coaching, development and… more
- City of New York (New York, NY)
- …Specialist II to function as a Medicaid Helpline Agent in the DSS Infoline/Helpline call center . OCS is recruiting for fifteen (15) Eligibility Specialist II to ... TO BE ELIGIBLE FOR CONTINUED EMPLOYMENT. Infoline is HRA's telephone service center , which provides information on HRA's programs to the general public. Infoline… more