- Evolent (Austin, TX)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... drive differentiation and advance at each stage in the sales journey o Collaborate with internal teams to align...product enhancements **Enablement** o Identify and implement improvements to sales processes and tools o Oversee the management and… more
- DriveTime (Fort Worth, TX)
- …and/or phone-based sales , customer service or customer relations + Contact center experience in the financial services industry preferred + Ability to pass a ... adapt to any and all changes in processes, scripts, call flow, etc. + Must practice strict discretion when...background check + Located on-site in our exciting contact center in Fort Worth, TX. **Training** + The first… more
- CenterWell (Austin, TX)
- …five years' experience as a product owner or similar role + Prior experience with call center operations and KPIs in a lead capacity + Proficiency with Genesys ... features to streamline workflows and maximize talk time, with knowledge in call monitoring, compliance, and data retention. + Experience working in Agile… more
- Wells Fargo (Irving, TX)
- …following: work experience, training, military experience, education **Desired Qualifications:** + Call center customer service experience in the financial ... + Ability to execute in a fast paced, high demand, metric driven call center environment + Excellent verbal, written, and interpersonal communication skills… more
- Evolent (Austin, TX)
- …Accounts, Analytics, Client Finance, Implementation, Clinical Operations, Medical, Quality, and Call Center Teams) to identify new opportunities, deploy and ... capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet… more
- Lumen (Austin, TX)
- …and operational excellence across the team. + Operate effectively in a 24x7 call center environment, including off-hours and holiday support, with a strong ... Desired Certifications: CCNP, Security+, JNCIP-SEC + 5+ years of technical customer call center experience + Associate degree in Engineering, Electronics,… more
- Sunnova Energy International Inc. (Houston, TX)
- …shifts. Preferred Qualifications + A Bachelor's Degree is preferred. + Previous call center experience preferred. + Bi-lingual (English and Spanish) preferred. ... outside the United States through our network of local sales and installation partners. Our mission is to change...individual production position and reports directly to a Contact Center Supervisor. The workday as a TSS may be… more
- CenterWell (Austin, TX)
- …handling member information. **Required Qualifications** + 2 year plus previous experience in a call center or customer service role + Minimum of 3 years' ... information and support. + Maintain detailed records of each call , including member responses and scheduled appointments, in the...experience in a sales or customer service role, where persuasive communication was… more
- Brink's (Austin, TX)
- …service lifecycle, and upholding the company's customer care commitment and policies. The Call Center Agent is primarily responsible for assisting customers via ... required + Minimum of 2 years' experience in a call center setting. + Excellent computer, language...Reports a plus + Experience with applications such as Sales Force, Service Now or Zen Desk a plus… more
- Omni Hotels (Dallas, TX)
- Location Dallas Hotel The Omni Dallas Hotel, in the center of the revitalized downtown Dallas, is connected via sky bridge to the Dallas Convention Center and ... upgrades and produce a minimum of 10% in retail sales per day / week/ month. Qualifications + Minimum...procedures. + Responsible and dependable with ability to fulfill on- call scheduling needs. + Commitment to exceeding the expectations… more