- American Airlines (Dallas, TX)
- …in achieving key contact center performance goals, including customer satisfaction, call quality and productivity + Resolves customer service and operational ... Responsible for the management of a team of customer service representatives in a contact center environment...service + Provides timely feedback related to customer service , sales or specialty issues + Partners… more
- PNC (Dallas, TX)
- …onboarding and servicing. Maintains proactive, timely, accurate and complete sales /client relationship management administration tasks as determined by the ... business.Ensures execution of team processes, such as pre- call planning, post- call debriefs and relationship reviews....aligned with client needs. + Leverages client insight and sales tools to translate into actionable sales … more
- Capital One (Plano, TX)
- …Understands proper problem resolution and refers servicing issues to the appropriate servicing call center or support associate. + Holds accountability for the ... for daily operations, execution and support of inbound/outbound phone-based retention and sales effort occurring within a phone based environment. VBB II will focus… more
- Textron (Fort Worth, TX)
- …and creating spares quotes generated by direct emails or by customers calling the Call Center or 1\-800\-FLY\-BELL Option 2 during normal business hours\. * ... submitted by external Bell customers via telephone, email or self\- service ordering in MyBell\. They will be stewards of...be stewards of the AOG desk and Customer Care Center answering and triaging certain customer facing options from… more
- Capital One (Austin, TX)
- …+ High School Diploma, GED, or equivalent certification + At least 3 years of customer service or call center experience + At least 1 year of experience ... Platform, and the need to invest in world class service for our valuable dealer partners, we are looking...+ Execute E2E Dealer Navigator and product support - Call /Chat Center with inbound and outbound calls… more
- Otis Elevator Company (Fort Worth, TX)
- …to maintain a portfolio of customers through providing excellent customer service and account management with additional responsibility for selling incremental ... of customer needs surrounding inquiries + Develop your own sales strategy to achieve sales targets +...You have initial experience in the sale of technical service agreements requiring consultation. + You have a strong… more
- PenFed Credit Union (San Antonio, TX)
- … (phone, door to door, inside sales , real estate, automotive, etc.), retail, call center , or hospitality is a strong advantage. + Prior exposure to financial ... Associate to work onsite at our San Antonio, Texas service center . The primary purpose of this...compliance, mortgage rules and regulations, loan origination systems and sales techniques. At the end of the training, incumbents… more
- Corning Incorporated (TX)
- …propositions **Required Education** + 10+ years enterprise or hyperscale data center sales /account leadership; direct global account experience or comparable ... and relationship development for the assigned hyperscale account. Own the joint sales , marketing, and technology engagement plan that can be executed consistently… more
- Covenant Health (Lubbock, TX)
- …for Providence/Covenant Health TX-NM Business Development, you'll be the primary sales arm to drive referrals from healthcare providers, clinic staff, hospitals, ... Mexico. Your mission: hit growth targets, deliver exceptional customer service and service recovery, and build lasting...and driving results, this role puts you at the center of it all! This position offers a competitive… more
- IQVIA (Houston, TX)
- …**Primary Responsibilities:** + Oversee the performance of the various "clusters" within the call center . + Work closely with the Program Director and the ... part of our business is acting as the company's sales force to physicians or providing nurses to educate...performance. + Plan, review and optimize workflows within the call center . + Ensure employee training and… more