• Call Center Contact Tracing…

    Mass Markets (Mesilla, NM)
    …ourselves as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
    Mass Markets (08/09/25)
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  • Call Center Supervisor

    Mass Markets (Las Cruces, NM)
    …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the...and meet sales goals. + Familiarity with call center tools and technologies for KPI… more
    Mass Markets (07/11/25)
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  • Call Center Customer Service…

    Mass Markets (Las Cruces, NM)
    …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
    Mass Markets (07/25/25)
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  • Call Center Customer Service Manager

    Mass Markets (Mesilla, NM)
    …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role is ideal for a dynamic...and has a strong work ethic. A background in call center operations management is required, with… more
    Mass Markets (07/10/25)
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  • Call Center Operations Manager

    Mass Markets (Las Cruces, NM)
    …performance and meet sales and service targets. + Deep understanding of call center tools, KPIs, and SLA management. + Effective conflict resolution skills ... ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients.… more
    Mass Markets (07/11/25)
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  • Bilingual Call Center Representative

    Mass Markets (Las Cruces, NM)
    …ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to support inbound customer service, help desk, and ... and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer… more
    Mass Markets (05/28/25)
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  • Entry-Level Call Center Agent…

    Mass Markets (Las Cruces, NM)
    POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... sales projects for a wide variety of clients. In...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (07/16/25)
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  • Call Center Agent (Evenings)

    Mass Markets (Las Cruces, NM)
    …ourselves as a trusted partner in the industry. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound ... customer service and sales projects for our diverse client base. In this...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (06/26/25)
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  • Customer Service Supervisor I

    Mass Markets (Las Cruces, NM)
    …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
    Mass Markets (07/11/25)
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  • Bilingual Contact Center Representative…

    Mass Markets (Las Cruces, NM)
    …people each week answering incoming calls and making outgoing calls to consumers. Call Center Representatives professionally manage a variety of accounts, taking ... representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
    Mass Markets (05/28/25)
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