- Mass Markets (Mesilla, NM)
- …ourselves as a trusted partner in the industry. We are looking for experienced call center contact tracing supervisors to support commercial and public sector ... practices. + Manage metrics, performance criteria, policies and procedures to improve call center productivity continuously + Drive a culture of accountability,… more
- Mass Markets (Las Cruces, NM)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the...and meet sales goals. + Familiarity with call center tools and technologies for KPI… more
- Mass Markets (Las Cruces, NM)
- …individual and posses excellent communication skills, we need your help in managing call center customer service agents. While your team operate the phone ... for the day-to-day activity and development of 15-25 representatives within a complex call center environment. In this role, you will be responsible for… more
- Mass Markets (Mesilla, NM)
- …as a trusted partner in the industry. We are seeking a highly skilled and motivated Call Center Customer Service Manager to lead a team of supervisors and drive ... performance across our customer service and sales operations. This role is ideal for a dynamic...and has a strong work ethic. A background in call center operations management is required, with… more
- Mass Markets (Las Cruces, NM)
- …performance and meet sales and service targets. + Deep understanding of call center tools, KPIs, and SLA management. + Effective conflict resolution skills ... ourselves as a trusted partner in the industry. We're seeking dynamic and experienced call center leaders to support both commercial and public sector clients.… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We are looking for bilingual call center representatives to support inbound customer service, help desk, and ... and a brief pre-employment test. POSITION RESPONSIBILITIES WHAT DOES A BILINGUAL CALL CENTER PROFESSIONAL DO? Resolve customer inquiries, increasing customer… more
- Mass Markets (Las Cruces, NM)
- POSITION OVERVIEW ENTRY-LEVEL CALL CENTER AGENT (FULL-TIME) We are looking for call center agents to support inbound and outbound customer service and ... sales projects for a wide variety of clients. In...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …ourselves as a trusted partner in the industry. We're seeking enthusiastic and dependable Call Center Agents to support a variety of inbound and outbound ... customer service and sales projects for our diverse client base. In this...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more
- Mass Markets (Las Cruces, NM)
- …activity and development of 15-25 representatives within a complex call center environment. The Customer Service Supervisor I position is responsible for ... maximum quality and production of direct reports. Customer Service Sales Supervisor I work closely with the...organization. REQUIRED QUALIFICATIONS + Minimum of 3 years of call center experience or 1 year in… more
- Mass Markets (Las Cruces, NM)
- …people each week answering incoming calls and making outgoing calls to consumers. Call Center Representatives professionally manage a variety of accounts, taking ... representatives to support inbound and outbound customer service and sales projects for a wide variety of clients. You...Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC… more