- ASM Research, An Accenture Federal Services Company (Boston, MA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... production environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + US citizen and… more
- State of Massachusetts (Boston, MA)
- …filed by claimants seeking DFML benefits that have been escalated from the call center and/or internal DFML departments and staff and research inconsistencies ... *Claims Examiner/Job Service Representative I| Department of Family & Medical...Representative I will review claims escalated by the Contact Center and internal DFML staff in accordance with applicable… more
- Rexel USA (Mansfield, MA)
- …requirements of all positions at Rexel USA. **Qualifications** + Prior customer service experience in a Distribution Center or electrical distribution industry ... - USD 21 - hourly **Company Description** **We are looking for a Customer Service Specialist to join our Rexel, USA team in Mansfield, MA!** **This position offers… more
- The Raymond Corporation (Lawrence, MA)
- …We are seeking career-minded, customer-focused individuals to join our customer response center . If you have excellent customer service skills, top-notch ... orders, gathering equipment breakdown details and any other information necessary for call processing * Communicate daily with service technicians regarding… more
- Beth Israel Lahey Health (Westwood, MA)
- …Lead collaborates with pharmacy management to lead a team of data entry and call center technicians who are responsible for all pharmacy billing and ... operations and oversight of various centralized pharmacy services such as data entry, call center , and prescription fulfillment. Must be committed to providing… more
- Beth Israel Lahey Health (Needham, MA)
- …from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions. **Oral Communications:** Ability to ... communicate effectively in basic English with patients, families and medical center staff in response to routine questions. **Knowledge:** Ability to demonstrate… more
- Monro Muffler/Brake (Clinton, MA)
- …Monro -Your Career is Here! The Lube and Tire Technician at Monro or General Service Tech as we call it, is an entry level Automotive Technician position ... family of brands is one of the leading automotive service and tire dealers in the United States. We...management, and in store operations at our Store Support Center in Rochester, New York. If you like helping… more
- Otis Elevator Company (Canton, MA)
- …Otis Elevator Company is searching for a highly motivated Senior Manager, Service Operations for the **Northeast** **Operating Area** to provide direction, support, ... and leadership for Service field operations. **On a typical day you will:**...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more
- Lawrence General Hospital (Methuen, MA)
- …Administration & Support + Manage and maintain enterprise telecommunications systems (VoIP, PBX, call center , paging, nurse call , and mobile devices). + ... Avaya, new site openings, or domain transitions). + Document call flows, extension assignments, and service desk...similar). + Knowledge of SIP, PRI, analog lines, voicemail, call routing, and call center … more
- Otis Elevator Company (Canton, MA)
- …Elevator Company is searching for a highly motivated Sr. Sales Associate, Service responsible for territory sales, margin growth & customer satisfaction for ... Assist with customer concern resolution along with Operations, including Service Project Manager and Service Supervisor +...people - passengers, customers, and colleagues - at the center of everything we do. We are guided by… more