- Beth Israel Lahey Health (Boston, MA)
- …CABG surgeries. Additionally, we are recognized as a Carotid Care Quality Champion Center by the Society for Vascular Surgery Vascular Quality Initiative. Our nurses ... to patients, staff, and to Beth Israel Deaconess Medical Center . The individual nursing practice reflects the goals of...the operations of one or more departments. 8. Customer Service : Ability to provide a high level of customer… more
- Beth Israel Lahey Health (Needham, MA)
- …BID Needham has had a direct affiliation with Beth Israel Deaconess Medical Center since 2000, facilitating the clinical integration of staff and resources in ... surgical services and oncology housed in the Beth Israel Deaconess Cancer Center and Surgical Pavilion. **Job Description:** **Job Summary:** Under the supervision… more
- Beth Israel Lahey Health (Charlestown, MA)
- …Health, Inc. (BILH) entities and its affiliates. Using the Information Technology Service Management suite provided, this Tier 2 In-person support position is ... This includes acting as an escalation point on tickets not resolved by the Service Desk as well as logging, triaging, resolving, and timely follow-up of service… more
- Beth Israel Lahey Health (Boston, MA)
- …will support the Hematology Oncology Department at Beth Israel Deaconess Medical Center in Boston, MA. This is a part-time, benefits-eligible 20-hour opportunity ... + Answers and screens telephone calls . Takes accurate messages or directs call to appropriate person. Greets and directs patients, families, visitors and staff.… more
- Performance Food Group (Boston, MA)
- …Communicates appropriate customer information, including issues, problems and needs to distribution center customer service team and merchandising on a regular ... the company. Regularly calls on existing and potential customers per defined call frequency plan to meet/exceed their needs and achieve sales budgets. Effectively… more
- Beth Israel Lahey Health (Burlington, MA)
- …the Medical Assistant I in the delivery of empathetic and efficient care and service will have a direct impact on our overall patient satisfaction. The Medical ... exceeding the needs of our customers and consistently adheres to customer service standards. + Participates in and successfully completes mandatory education +… more
- Beth Israel Lahey Health (Plymouth, MA)
- … service requirements. + Runs daily reports and keeps statistics on Call Center quality measures and makes recommendations for staffing adjustments. + ... annual staff evaluations of performance in relation to department service level goals and measurements. + Responsible for payroll,...+ Prior supervisory experience required. + Experience in a Call Center a plus. + Ability to… more
- Beth Israel Lahey Health (Boston, MA)
- …patients and families, external customers, medical practitioners and medical center staff. **Job Description:** **Essential Responsibilities:** + Answers and screens ... telephone calls. Takes accurate messages or directs the call to the appropriate person. Greets and directs patients/families, visitors, and staff. Responds to… more
- Children's Hospital Boston (Boston, MA)
- …year of related experience, ie, customer service experience, preferably in a call center environment or healthcare setting + Scheduling experience in a ... care. Key Responsibilities: + Provide centralized scheduling services for the Primary Care Call center . Perform tasks to meet patient access, scheduling, and… more
- Dana-Farber Cancer Institute (Boston, MA)
- …the business needs of the program, provides exceptional customer service , and maintains language appropriate navigation, effective communication, and culturally ... and communication with DFCI and BWH key stakeholders including disease center teams, International Patient Center , clinicians, interpreter/ambassadors, referral… more