- Humana (Boston, MA)
- …2+ years of customer service experience, working directly with customers via phone call and email. + Proficiency in Excel with the ability to create pivot tables ... 2 determines discrepancies between company records and the records of Center for Medicare and Medicaid Services. The Billing & Reconciliation Representative… more
- Beth Israel Lahey Health (Charlestown, MA)
- …to meet project deadlines. 5. Debug causes and ensure resolution of encountered service issues. 6. Develops or validates QA & UAT activities, including test cases ... and schedules. 7. Communicates effectively with clients and teams. 8. "Provides on- call support as needed. Competencies: 1. Decision Making: Ability to make… more
- TD Bank (Newton, MA)
- …experience + 4+ years related experience required (retail, customer service and/or financial services industries) supervisory, leadership and coaching experience ... Office suite + Notary License (preferred) **Customer Accountabilities:** + Manages the service and advice team promoting a positive customer and colleague experience… more
- Beth Israel Lahey Health (Charlestown, MA)
- …network equipment. + Maintain serial #s for network equipment requiring service contracts. + Maintain licenses for network equipment requiring special licensing. ... recovery practices for all network equipment device types. + Provide first-level on- call support on a rotating basis. + Additional responsibilities as assigned by… more
- Children's Hospital Boston (Boston, MA)
- …complex issues and collaborates to resolve patient concerns. + May rotate through call center functions. Patient Registration / Admissions / Discharge + Collects ... clinic activity to ensure an optimal patient experience and resolves customer service and scheduling issues. They provide effective service support, obtain… more
- Humana (Boston, MA)
- …**Use your skills to make an impact** **Required Qualifications** + **1+ years of call center experience** (inbound or outbound) + **2+ years of customer ... service experience** + Must **reside in the Eastern or...the states listed in this posting + Strong **customer service orientation** + Excellent **attention to detail** + Strong… more
- Athena Health Care Systems (Worcester, MA)
- …to join our dynamic care team at Worcester Rehabilitation & Health Care Center ! Worcester is a 146-bed skilled nursing facility specializing in residents managing ... not only committed to delivering high-quality care and customer service to our patients and their families, but we...ensure quality of care. + Develops and maintains an on- call program for the nursing department. + Makes daily… more
- Humana (Boston, MA)
- …developing & advancing enterprise strategy, insurance operations experience, ie: claims, UM, CM, call center , enrollment, etc. + 5 years or more of CMS ... care coordination, quality measurement, billing, claims processing, and customer service , each essential to delivering a comprehensive and high-quality member… more
- Beth Israel Lahey Health (Cambridge, MA)
- …Bachelor's degree in nursing preferred + Prior experience in specialty service preferred + EPIC proficiency preferred **Competencies:** + Written Communications: ... and communicate complex verbal information in English to medical center staff, patients, families and external customers. + Knowledge:...the operations of one or more departments. + Customer Service : Ability to provide a high level of customer… more
- Beth Israel Lahey Health (Chestnut Hill, MA)
- …including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports ... including greeting, check-in, scheduling and medical assisting while delivering excellent service and contributing to the smooth flow of practice operations. Reports… more