- Molina Healthcare (NY)
- …3-5 years relevant experience with Workforce Management methodologies - expert level with call centers experience with call center operations, processes, and ... procedures, including and understanding of service objectives and contact center analytics **Preferred...experience with Workforce Management methodologies - expert level with call centers experience with call center… more
- SUNY Upstate Medical University (Syracuse, NY)
- …skilled and motivated Advanced Practice Provider to join Upstate Women's Health Service (WHS) Outpatient Office located within the Upstate Health Care Center ... more experience in OB/GYN Work Days: Monday - Friday, 0800-1630; no weekends or call Message to Applicants: In return for your dedication and commitment to provide… more
- Paul Brown Motors Group (Olean, NY)
- …recent college graduate looking to pursue a career in management. + Previous customer service experience + Previous call center and/or Internet sales ... a variety of backgrounds. The ideal candidate has customer service background of some sort and will be a...a hard working professional with experience providing exceptional customer service and looking to make a career change, or… more
- Pearl Interactive Network (Albany, NY)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- St. John's Embrace Living (Rochester, NY)
- …innovative, and fun for both employees and the elders and residents that call St. John's home. If this description speaks to you, continue reading about ... before pay day through PayActiv: https://www.payactiv.com/employees/ + Free parking + 24/7 fitness center + Generous paid time off and holidays + On-site child care… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... to excel in their roles. + Monitor daily contact center operations to ensure adherence to service ...and effectiveness in handling prior authorization requests. + Analyze call metrics and other performance indicators to identify trends,… more
- American Red Cross (Liverpool, NY)
- …+ Completes required training to ensure competency in the performance of all call center responsibilities to include intake, verification and delivery of ... supervises volunteers during surge situations for the Hero Care Center . ** Service Delivery Management** : Ensures the...organization, staff may be asked to be on 24-hour call during period of major disaster. **FOR MOBILE POSITIONS… more
- WMCHealth (Valhalla, NY)
- …Full Time Hours: M-F 8:30am - 5:00pm & evening, nights, weekends & on call responsibilities Shift: Day, Evening, Night Req #: 38755 Posted Date: Apr 26, 2024 ... Speech-Language Pathologist. The Neurotology division is supported by a comprehensive Cochlear Implant Center and Balance Center , with a full team of specialists… more
- YAI (East Syracuse, NY)
- …(I/DD) and co-occurring behavioral health conditions. This comprehensive model of service supports and optimizes independence, treatment, and community living for ... fidelity to the START model. The Team Lead provides on- call support in the Administrator On- Call rotation,...strategies and interventions to meet the goals of the service for persons supported, develops materials for coaching sessions… more
- YAI (Westchester County, NY)
- …and co-occurring behavioral health conditions. This comprehensive model of service supports and optimizes independence, treatment, and community living for ... meetings, ensuring fidelity to the START model and provides on- call support on a regular basis. Key/Essential Functions &...to clinical team, Medical or Clinical Director or Resource Center , as appropriate. + Ensures the coordination of support… more