- SAIC (Norfolk, VA)
- …(MCEN) and other legacy networks. **NOTE:** + This is a rotating-shift 24/7 operations in a call center environment + Must be able to work an 8 hour shift within ... **Description** SAIC is seeking an **IT Service Desk Analyst** to support the Navy's Service Management, Integration and Transport Program (SMIT) at the Norfolk… more
- Tesla Laboratories. Inc. (Vienna, VA)
- …of application, hardware, and networking support, including providing support via phone ( call center ) + Relevant certifications such as CompTIA A+, Network+, ... area) with FinCen Works as part of an IT Service Desk team responsible for Tier 1-3 support. Tasks...and other network peripheral devices + Provide quality customer service and support for designated equipment + Respond to… more
- Robert Half Office Team (Manassas, VA)
- …and a positive attitude. * Work collaboratively within the team in a high-paced call center environment. * Utilize Microsoft Office Suite for various tasks and ... Description We are looking for a Customer Service Representative in Manassas, Virginia. This position is...literacy. Requirements * Minimum of 2+ years of customer service experience/ working in a fast-paced setting * Proven… more
- TEKsystems (Virginia Beach, VA)
- …of customer service experience in healthcare + At least 1 year of call center experience + Experience working effectively in a remote environment + Strong ... inbound calls, performing accurate data entry, and delivering compassionate customer service . Key Responsibilities: + Serve as a primary contact for patients… more
- Amazon (Arlington, VA)
- …used by public sector organizations to assess, migrate, and transform the call center experience - Architecting and building large-scale solutions, which ... packaged offerings, and delivering custom solution engagements, specifically focused on call center organization, processes, tooling and integration. - Software… more
- CGI Technologies and Solutions, Inc. (Fairfax, VA)
- …Solutions: Develop scalable, secure, and efficient application architectures for Medicare call center platforms. * Stakeholder Collaboration: Work closely with ... practices. * Performance Optimization: Identify and implement strategies to improve call center efficiency, customer experience, enhancement delivery, and system… more
- HCA Healthcare (Richmond, VA)
- …customer relationship behaviors, including telephone and personal contact with all of the call center ' customer groups (ie physicians and their office staffs, ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...required- highly preferred ED and acute hospital experience. + Call Center /Transfer Center experience (preferred)… more
- HCA Healthcare (Reston, VA)
- …156,000 hours volunteering in our communities. As a CT Technician PRN with Reston Hospital Center , you can be a part of an organization that is devoted to giving ... back! **Benefits** Reston Hospital Center offers a total rewards package that supports the...3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off… more
- Pearl Interactive Network (Richmond, VA)
- …overspending, analyzing cost variance and scheduling expenses. + Summarize, collect and analyze call center trends and data for regular performance reports. + ... needed. + Maintain consistent professional improvement through company provided workshops, tracking call center trends and active participation in team projects.… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... + Trouble shoot data, video, and voice (VoIP Phone) service disruptions with a focus on first call...assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing… more