- Robert Half Office Team (Newport News, VA)
- …a related field. * Strong customer service skills with experience in call center environments. * Proficiency in computer-aided dispatch systems and logistics ... * Schedule service and warranty/start-up requests, assigning technicians based on call specifics, skill level, and urgency. * Follow up on unresolved items, such… more
- TekSynap (Arlington, VA)
- …and problems with internal and external support teams. + Monitor and track service desk metrics, including ticket resolution times, call handling performance, ... (WIs), and other program documentation. + Help implement the service desk strategy, quality assurance (QA) programs, and continuous...MD, the Pentagon, Hampton Roads, VA, and the Mark Center in Alexandria, VA. + Type of environment: On… more
- Republic Services (Fairfax, VA)
- …ensure that these customers are serviced, and our promises are kept. + Call Center communication must be updated daily. Continual assessments and communications ... create capacity, maximize productivity and ensure prompt, courteous and efficient service to all customers. Additional responsibilities include the oversight of… more
- University of Virginia (Charlottesville, VA)
- The position at UVA Health's Medical Center in the Surgical Trauma Intensive Care Unit (STICU) and Surgical Intermediate Care Unit (SIMU) offers a challenging and ... years of surgical critical care experience in a tertiary academic medical center , New graduates with related experience will be considered. Additionally, candidates… more
- Ford Motor Company (Richmond, VA)
- …and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of ... + Maintain regular communication (as required) with the appropriate Commercial Business Center originations teams. Address any dealer or business center concerns… more
- Old Dominion University (Norfolk, VA)
- …supporting student activities and programs, meetings, and special events. Provide high-level customer service and uphold Webb Center staff's work values. Type of ... Posting Details Working Title HOUSEKEEPING WORKER Position Number 00572A Department FM WEBB CENTER Location Norfolk, VA Type of Position Classified Type of Job Full… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... ideal candidate is a proactive leader who thrives in a fast-paced, service -oriented environment and brings a strong foundation in accounting best practices. You'll… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... deliver measurable value. + Market Expansion:Identify emerging market trends and new service opportunities to expand the company's footprint in the BPO industry. +… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... position will be in the Network Operations and Security Center (NOSC). The NOSC functions as the helpdesk for...+ Familiarity with Cisco VoIP, including PoE switches and Call Manager + Experience with NSA Type 1 cryptographic… more
- Huntington Ingalls Industries (Virginia Beach, VA)
- …7,000 professionals worldwide delivers all-domain expertise and advanced technologies in service of mission partners across the globe. Mission Technologies is ... Training Network (NETTN). Working within the Network Operations and Security Center (NOSC), you will operate, maintain, and troubleshoot multi-classification LAN,… more