- Cardinal Health (Richmond, VA)
- … experience, preferred + Knowledge of practices and procedures commonly used in a call center or customer service environment, preferred + Clear knowledge ... inbound and outbound calls, with ability to determine needs and provide one call resolution + Responsible for reporting adverse events within the required timeframe… more
- Pearl Interactive Network (Richmond, VA)
- …accountability, and service excellence, we want to stay connected. The ** Call ** ** Center Supervisor** **(CCS)** is responsible for providing supervision and ... in your teams? **Pearl Interactive Network** is seeking accomplished ** Call Center Supervisors (CCSs)** to join our...leadership to Customer Service Representatives (CSRs), to… more
- Highmark Health (Richmond, VA)
- …from the Command Center . **ESSENTIAL RESPONSIBILITIES:** 1. Forecast future Customer Service call volumes for daily, weekly, monthly, and annual time ... :** **GENERAL OVERVIEW:** Primary accountability is to perform Command Center support to call center ...as well as agent schedules in order to meet service level requirements in the most efficient manner possible.… more
- Mass Markets (VA)
- …have established ourselves as a trusted partner in the industry. We are looking for call center representatives to support our "Get Out the Vote" initiative. In ... Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO,… more
- Lincoln Financial (Richmond, VA)
- …74848 **The Role at a Glance** We are excited to bring on a **Retirement Call Center Manager** to support the Retirement Plan Services organization in a work ... from home environment. _Background Details_ As a Retirement Call Center Manager, you will manage an...relationships cross functionally that lead to providing excellent customer service , increasing revenue, and reducing risk. You will drive… more
- Chartway Federal Credit Union (Virginia Beach, VA)
- …is responsible for providing exceptional service experiences in a fast-paced call center environment. Day to day interactions include assisting and educating ... or equivalent GED. + Experience: One year retail or customer service , preferably in a call center environment. Chartway offers a competitive salary and… more
- City of Norfolk, Virginia (Norfolk, VA)
- …equivalent to four years of high school or equivalency. One year of inbound call center customer service experience. Additional Information & Requirements ... Representative will be responsible for assisting staff and providing customer service to the public. Work involves reviewing and processing information related… more
- Sharecare (Richmond, VA)
- …+ High school diploma required. + Minimum of one year experience in sales driven, call center and/or customer service environment. + Experience in clinical ... program by providing high quality telephonic/digital enrollment with members in a virtual call center environment. The VBCM program is based on patient centered… more
- Conduent (VA)
- …be part of a culture where individuality is noticed and valued every day. **Remote Call Center Representative** Our call center associates are members ... of a supportive team. Your excellent customer service and communication skills will help us create positive...calls per day. Hours of Operation: 24/7 **About the Call Center Representative role:** High speed internet… more
- Mass Markets (VA)
- …Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center , Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, ... as a trusted partner in the industry. This position supports customer service , technical support, and customer sales interactions. This role requires you to… more