- Healthfirst (VA)
- …in managed care or other area of the healthcare industry working in a Call Center environment or Care/Case Management Department + Experience navigating multiple ... 100% Remote** **Duties and Responsibilities:** + Provides excellent quality customer service to our members and/or providers relating to authorization updates,… more
- Evolent (Richmond, VA)
- …process at first call while promoting a supportive team approach with call center staff. Initial clinical reviewers are supported by Physician clinical ... and denials, giving clinical rationale. + Provides optimum customer service through professional/accurate communication while maintaining NCQA and health plans… more
- TEKsystems (Virginia Beach, VA)
- …years of healthcare customer service experience + At least 1 year of call center experience + Experience working remotely + Proficiency with technology and ... talk for long stretches. This is a fully remote role supporting high inbound call volumes, making strong communication and customer service skills essential. If… more
- Evolent (Richmond, VA)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... stakeholders of progress during business hours and outside of normal business hours (on- call support) + Contribute to writing T-SQL code and tools to assist Level… more
- Cardinal Health (Richmond, VA)
- …+ Certified Pharmacy Technician, preferred + 1+ years' experience in fast paced call center environment preferred + Basic computer knowledge, Microsoft systems, ... patient experience. This role answers inbound questions and provides customer service and technical expertise to parties. **_Responsibilities_** + Responsible for… more
- Dollar Tree (Chesapeake, VA)
- … support team responsible for emergency dispatch and maintenance at the Store Support Center and through third-party call centers. + Plan and assign job ... technical oversight and strategic guidance to internal teams and third-party service providers. + Manage departmental operations in alignment with strategic goals,… more
- University of Virginia (Culpeper, VA)
- …Saturday hours Saturday clinic coverage (typically once every 6-7 weeks) Rotating call coverage Outpatient only Practice offers both primary care and same-day ... appointment visits Public Service Loan Forgiveness eligible organization Responsible for providing physician services, including assessing and managing patients in… more
- Bob's Discount Furniture (Newport News, VA)
- …verbal and listening skills. + Interpersonal and human relations skills. + Global call center experience. + Proven analytical and problem-solving skills. + ... define our company culture. These values comprise what we call "The Bob's Way." Honesty, Integrity, Transparency, Community, Safety,...WAY," bringing his positive image and energy into all service situations. + Update guest orders into the system… more
- Chenega Corporation (Fort Belvoir, VA)
- …IAT-II IAW DoD 8570.01-M and BBP 05-PR-M-0002. + CCNP Certification (Enterprise, Service Provider, Data Center , Security, or Collaboration) or higher required. ... + Respond to critical and VIP tickets via telephone call or by e-mail within two (2) hours upon...backup systems, Cisco Digital Network Architecture (DNA), Cisco Identity Service Engine (ISE), Cisco wireless and stealth watch, Cisco… more
- HCA Healthcare (Richmond, VA)
- …Plan with a 100% match on 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off HCA Healthcare stock + Family support through ... + Speak with customers, patients and stakeholders + Perform all components of call processing for inbound and outbound contacts while documenting those calls in the… more