- Capital One (Richmond, VA)
- …+ High School Diploma, GED, or equivalent certification + At least 2 years of customer service or call center experience + At least 1 year of experience ... Suite or Microsoft Office **Preferred Qualifications** + At least 3 years of customer service or call center experience + At least 2 years of sales or… more
- Canon USA & Affiliates (VA)
- …Skills & Expertise You Bring** - High school diploma or equivalent - Previous customer service or call center experience - Demonstrated knowledge of PC ... various routine and complex technical inkjet printer issues in a "first call resolution strategy," escalating appropriate cases, and following up on issues to… more
- General Dynamics Information Technology (Chantilly, VA)
- …Technical Skills: Customer service and/or support experience working in a Help Desk, Service Desk, or Call Center environment is preferred * Security ... of IT service management processes. + Supporting a 24x7 world-class service center + Provides first level support for inbound incidents and Service … more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …and problem solving 100% over the phone, chat, and remote support in a high-volume call center environment. Since the service desk supports multiple clients ... ASM is looking for a Full Time Service Desk Analyst to work on the ...Apple, business and third-party applications + Participate in on call after-hours and weekend support as needed + Support… more
- Humana (Richmond, VA)
- …+ Bachelor's degree + Applied knowledge of Direct Marketing Processes + Call Center /Contact Center Operations leadership + Project Management ... **Become a part of our caring community and help us put health first** Call Quality Professionals provide information that will assist in the feedback and the formal… more
- Amentum (Alexandria, VA)
- …assisting the United States Citizenship and Immigration (USCIS) Application Support Center (ASC) operations. Amentum provides all required job training for qualified ... candidates. This position is an on call (casual) team member. On Call (causal)...and policies of the ASCs. + Provide front-line customer service as representatives of Amentum and on behalf of… more
- HCA Healthcare (Dulles, VA)
- …care like family! Jump-start your career as a(an) Surgical First Assist OR Call today with StoneSprings Hospital Center . **Benefits** StoneSprings Hospital ... 3% to 9% of pay (based on years of service ) + Employee Stock Purchase Plan with 10% off...- paid for 40 hours a week. + On call StoneSprings Hospital Center (https://stonespringshospital.com/) has provided… more
- Evolent (Richmond, VA)
- …and processes. * Design & Configuration: Design, configure, test, and maintain contact center call flows, system updates, and integrations to optimize system ... and resolve technical issues, ensuring minimal disruption to contact center operations. * Service Requests & Incident...speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- ASM Research, An Accenture Federal Services Company (Richmond, VA)
- …Qualifications** + High School Diploma or GED + 0-2 years of Call center experience. 0-2 years of customer service or public relations experience. **Other ... Responsible for routine/basic inbound call , outbound call , email, and web...call volume. + Ability to provide effective customer service and deal tactfully and courteously with the public.… more