• Call Agent, Bureau of Customer Support

    City of New York (New York, NY)
    …Affairs is the Bureau of Customer Support Services Call Center . The DOHMH Call Center delivers enhanced customer service to the people of New York ... a state-of-the-art customer service facility designed to provide clients, the general public, and the provider...appointments and follow-up; health literature and education materials. The Call Center is seeking to hire a… more
    City of New York (08/13/25)
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  • Supervisor, Member Service Center…

    Broadview FCU (Buffalo, NY)
    … your hotel and rental car for this training. Summary of Role: The Member Service Center (MSC) Supervisor plays a pivotal role in overseeing the daily operations ... of the MSC team, ensuring exceptional member service and optimal performance. This role involves managing a...two (2) years of people supervisory experience in a call center is required, preferably within a… more
    Broadview FCU (09/23/25)
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  • Call Agent

    City of New York (New York, NY)
    …CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of ... a state-of-the-art customer service facility designed to provide clients, the general public, and the provider...receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases… more
    City of New York (09/05/25)
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  • Part Time Member Service Representative…

    Broadview FCU (Albany, NY)
    …+ Strong problem-solving skills and attention to detail. + Proficient in using call center software and computer applications. + Flexibility to work various ... Summary of Role : In the role of Member Service Representative (MSR), this individual will deliver consultative ...moderate to advanced complexity with a goal of first call resolution and limited escalation by leveraging departmental tools… more
    Broadview FCU (09/21/25)
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  • Patient Service Representative…

    Mount Sinai Health System (New York, NY)
    **Job Description** The Offsite Patient Service Representative provides front line contact as a patient liaison within the access center , check-in/check-out, ... and referrals and neighborhood administrative and physician support. The Patient Service Representative, possesses a commitment to excellence in the development of… more
    Mount Sinai Health System (09/11/25)
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  • Healthcare Call Center Trainer

    ConnectLife (Williamsville, NY)
    Donor Referral Center Trainer - Healthcare Call Center , Nights Williamsville, NY Healthcare Customer Service Representatives are encouraged to apply! ... professional training experience preferred. + Clinical, medical office, or call center experience preferred. + Six months...data to help identify trends and areas for improvement. Provide remedial training to staff as needed. + Research… more
    ConnectLife (08/08/25)
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  • Customer Service Representative

    New York Racing Association (NY)
    …High School Diploma or Technical Certification Minimum three (3) years of experience in a call center or a customer service position with focus on customer, ... well as team player within the department. Essential Functions: Provide general customer service information. (Hours of...of operation, directions, etc.) * Ability to handle heavy call volumes of both inbound and outbound. * Assist… more
    New York Racing Association (08/01/25)
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  • Assistant Branch Manager

    M&T Bank (Rochester, NY)
    …Experience Required:** Associate's degree and a minimum of 4 years' proven retail sales, call center , customer service and/or telesales experience or in lieu ... sales promotions to support these efforts. + Exemplify and provide leadership in support of the Bank's guidelines for...including a minimum of 4 years' proven retail sales, call center , customer service and/or… more
    M&T Bank (09/24/25)
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  • Move & Portability Specialist

    City of New York (New York, NY)
    …and providing customer service to stakeholders through our Client Services office, call center and the DTR Portal. Your Impact: Move and Portability ... HPD clients. Move and Portability Specialists provide customer service via telephone using DTOR's call center system, on line via email accounts, and… more
    City of New York (08/29/25)
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  • Adjudicator, Provider Claims (LTSS…

    Molina Healthcare (Rochester, NY)
    …of education and experience; **REQUIRED EXPERIENCE:** 2-3 years customer service , claims, provider and investigation/research experience. Outcome focused ... combination of education and experience **PREFERRED EXPERIENCE:** 4 years customer service , claims, provider and investigation/research experience. LTSS claims… more
    Molina Healthcare (08/27/25)
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