- Assured Environments (New York, NY)
- …services Desired Experience & Education : 2-5 years applicable work experience, preferably in call center and customer service roles High school diploma ... manner, working closely with various departments and technicians to schedule and provide services, entering service requests into the database, and updating… more
- Olmsted Center for Sight (Buffalo, NY)
- …to the extent practical to support the needs of our 24-hour/7 day a week call center operations. Essential Functions: + Answer and document all incoming calls in ... School diploma or equivalent + Prior experience with customer service and/or contact center work preferred +...York, Pennsylvania, North Carolina, South Carolina + Ability to provide documentation of legal blindness preferred but not required… more
- Cardinal Health (Albany, NY)
- …+ 2-3 years proven experience in a leadership position within a call center preferred, exposure to customer service + Strong communication and customer ... and tracks key performance indicators such as abandonment rate, Service Level, After Call Survey and First...HIPAA Plans. + Collaborates with internal business partners to provide effective responses and resolutions to complex program related… more
- World Wide Technology (New York, NY)
- …clients. Founded in 1990, World Wide Technology (WWT) is a global technology solutions provider leading the AI and Digital Revolution. With more than $20 billion in ... outcomes for large public and private organizations. Through its Advanced Technology Center , a collaborative ecosystem of the world's most advanced hardware and… more
- Immigration and Customs Enforcement (Batavia, NY)
- …to sudden changes in schedules and work requirements. The incumbent will be required to provide on- call coverage as needed after regular work hours and may need ... Summary The Psychiatric Advanced Practice Provider delivers psychiatric care to ICE detainees, including...This position is only open to USPHS officers and Call to Active Duty (CAD) candidates. Responsibilities DUTIES AND… more
- Robert Half Accountemps (Rochester, NY)
- …in business administration is preferred. * Experience in inbound call handling, customer service , or call center operations is required. * Background in ... ensuring timely and accurate updates to prevent penalties or service disruptions. * Meet daily call requirements...put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits,… more
- Evolent (Albany, NY)
- …capability at their home: High speed internet over 10 Mbps and, specifically for all call center employees, the ability to plug in directly to the home internet ... SOUTHWEST REGION We are seeking a strategic and collaborative Associate Director, Provider Engagement to lead our oncology-focused provider engagement and… more
- Goodwill of the Finger Lakes (Rochester, NY)
- …Associates Degree in related field preferred. Minimum of three years experience in customer service and/or Call Center industry. Or an equivalent combination ... SUMMARY: Provide outstanding customer service in a contact center operation, with proficiency in handling inbound & outbound calls for assigned… more
- Independent Health (Buffalo, NY)
- …experience in pharmacy or customer service , to include experience in a call center , required. Experience with pharmacy online claims billing preferred. + Two ... and Member Services will develop and maintain the department's call center goals as defined by senior...across all relevant systems and workflows. + Drive customer service excellence by promoting first- call resolution and… more
- TEKsystems (Wappingers Falls, NY)
- …multitask and stay organized in a fast-paced environment. + Prior experience in customer service or call center settings is highly preferred. + Proficiency ... the healthcare space. You'll be part of a collaborative call center team, helping customers with product...with busy lives or other commitments. Key Responsibilities: + Provide customer support via phone, email, chat, and other… more
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