- WMCHealth (Ardsley, NY)
- Sr Patient Service Rep Company: NorthEast Provider Solutions Inc. City/State: Ardsley, NY Category: Clerical/Administrative Support Department: ENT Union: No ... Applicant link Job Details: Job Summary: The Senior Patient Service Representative is responsible for greeting patients... and/or medical office experience required. Experience in a call center preferred. Education: High school diploma… more
- Highland Hospital (Rochester, NY)
- **17291BR** **Title:** Telecommunications Rep . **Department/Cost Center :** 854 - Telecommunications **Job Description:** Highland Hospital is seeking an ... the hospital Stat line, following all emergency processes based on the incoming call . These include adult code teams, pediatric codes, Amber Alerts, OB codes, Stroke… more
- Mohawk Valley Health System (Utica, NY)
- …within the laboratory department. Provides oversight, training and work assignments for call center and specimen transport employees. Under the direction of ... Client Support Rep , PSC - Full Time - Days Department:...Days Department: CLINICAL LABORATORY Job Summary The Client Support Representative is responsible for providing high-quality service … more
- Molina Healthcare (NY)
- …member relations. **Required Qualifications** * At least 1 year related experience, including call center or customer service experience, or equivalent ... JOB DESCRIPTION **Job Summary** Provides customer service support for inbound/outbound pharmacy calls from members,...* Assists with clerical tasks and other day-to-day pharmacy call center operations as delegated. * Effectively… more
- University of Rochester (Rochester, NY)
- …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance… more
- University of Rochester (Rochester, NY)
- …procedures. + Maintains performance and quality standards based on established call center metrics including turn-around times. + Initiates insurance ... internal equity considerations._ **Responsibilities:** GENERAL PURPOSE The Patient Financial Representative performs the functions of Patient Account Management for… more
- University of Rochester (Rochester, NY)
- …calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and ... required + Or equivalent combination of education and experience + Customer Service , Control Center , and Emergency response experience required **KNOWLEDGE,… more
- Humana (Albany, NY)
- …their needs. **Preferred Qualifications** + Associate or Bachelor's degree + Previous inbound call center or related customer service experience + Previous ... on each call while providing a perfect call experience. The Medicare Inbound Contact Representative ...resolving issues, and educating members. **This is a high-volume call center setting, which can be stressful… more
- University of Rochester (Rochester, NY)
- …of the team. + Answers internal and external phone calls to the Medical Center . Assists caller or re-route call to the appropriate department. + Initiates ... for patients, visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of URMC, Representatives function… more
- University of Rochester (Rochester, NY)
- …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment… more