- TEKsystems (Buffalo, NY)
- … center , Customer support, data entry, benefits verification, Microsoft office, customer service call center , pension, inbound call , outbound calls ... days on assignment > pay rate increases Benefit Customer Service Representative - Non Bilingual The Role...Top Skills Details Customer service , Call center ,Customer support Additional Skills & Qualifications… more
- Highmark Health (Albany, NY)
- …(2) years Customer Service related experience in a high volume call /contact center is preferred. Required Knowledge/Skills: 1. Must meet qualifications to ... Inc. **Job Description :** Job Summary Provides quality customer service in a high volume contact center ...ongoing or future problems; recommends and forwards to Sr Service Representative and/or Management for review. *Researches,… more
- Sharecare (Albany, NY)
- …everyone. To learn more, visit www.sharecare.com . **Job Summary:** The Customer Service Representative (CSR) answers inbound calls from members and providers, ... inputs data, and provides a high level of customer service , always extending courtesy and professionalism. The CSR handles...drive participation in programs. + Meet or exceed established call center metrics, attendance standards and quality… more
- University of Rochester (Rochester, NY)
- …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance… more
- University of Rochester (Rochester, NY)
- …calls and requests by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and ... required + Or equivalent combination of education and experience + Customer Service , Control Center , and Emergency response experience required **KNOWLEDGE,… more
- University of Rochester (Rochester, NY)
- …patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . Triages patient calls ... and internal equity considerations._ **Responsibilities:** GENERAL PURPOSE: The Pharmacy Access Representative III (PAR) is responsible for the overall management of… more
- Pearl Interactive Network (Albany, NY)
- …High School Diploma required, Associate or Bachelor's degree preferred. + 1+ years of call center experience. + Customer service and/or healthcare experience ... is sourcing Remote Customer Service Representatives.** The **Customer Service Representative ** will handle inquiries from members, providers, physicians,… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... for patients, visitors and staff at 12 locations throughout the Medical Center . Exemplifying ICARE values as the first impression of URMC, Ambassadors function… more
- University of Rochester (Rochester, NY)
- …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... patient services. Maintains performance and quality standards based on established call center metrics, including turn-around times. Creates budget installment… more
- University of Rochester (Rochester, NY)
- …Regular Time Type: Full time Scheduled Weekly Hours: 40 Department: 500164 SMH Neurology Call Center Work Shift: UR - Day (United States of America) Range: ... scheduling, linking referrals and ancillary services for the assigned specialty service . Provides patients with appointment and provider information, directions to… more