- Advancial (Dallas, TX)
- …Function as a Subject Matter Expert (SME) on Mortgage Loans providing service and support to Advancial Mortgage and Midwest. Provide support to upper ... as a Subject Matter Expert (SME) providing support and service by processing all subpoenas and court requests for...preparing a daily courier run to the Remote Operations Center for all departments housed there. Responsible for the… more
- Catholic Health Initiatives (Houston, TX)
- **Responsibilities** Provides customer service , technical support, and Assists with processing of Radiology exams utilizing the PACS system; Assists management in ... and QA issues relating to PACS. 2. Performs first call support for users; report and track problems and...knowledge of medical terminology. **Overview** Baylor St. Luke's Medical Center is an internationally recognized leader in research and… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …creation or execution. + Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + ... environment. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree… more
- ASM Research, An Accenture Federal Services Company (San Antonio, TX)
- …Qualifications** + High School Diploma or GED + 1-2 years of Call center experience; 1-2 years of customer service or public relations experience. **Other ... Responsible for basic inbound call , outbound call , web chat, and...services focused on customer satisfaction and adherence to established Service Level Agreements (SLAs). Completes daily routine tasks and… more
- Pedernales Electric Cooperative (Johnson City, TX)
- …Receives OMS outage and non-outage events and trouble calls from the member call center , analyzes the problem and initiates corrective action including dispatch ... as required by timing or circumstances, and informs appropriate system personnel (member service center , T&D staff, engineering, management, etc.) of problems on… more
- Houston Methodist (Houston, TX)
- …Hospitals." As a full- service , acute-care hospital located in the Texas Medical Center and the flagship hospital of Houston Methodist, it has evolved into one of ... improvement of department scores for employee engagement, ie peer-to-peer accountability. ** SERVICE ESSENTIAL FUNCTIONS** + Assesses the nutrition status of clients… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …meetings and clinical conferences + Supports quality and risk management to meet call center target metrics + Ensures complete and accurate documentation in ... Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to train, coach,… more
- ASM Research, An Accenture Federal Services Company (Austin, TX)
- …Counseling (NMC)/Employee Assistance Programs (EAP) and work/life issues to military service members and their families. Demonstrates an ability to effectively ... the highest degree of sensitivity, compassion, and respect for Service members and their families. + Assesses the needs...+ Assesses the needs of the caller to ensure first- call resolution of all presented needs. + Educates participants… more
- Fresenius Medical Center (Odessa, TX)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state and federal ... basis. + Supports and promotes the FMCNA's mission, vision, values, and customer service philosophy. + Performs all other duties as assigned by manager within state,… more
- Fresenius Medical Center (Austin, TX)
- …performed in accordance with Fresenius Kidney Care and applicable contractual service policy, procedures, standards of nursing practice, state, and federal ... 6 months nephrology experience required before working independently and/or be on- call . + Successfully pass a Ishihara's Color Blindness Test. PHYSICAL DEMANDS… more