• Pt Self-Pay Resoltn Ctr Rep II

    University of Rochester (Rochester, NY)
    …customer inquiries by telephone, email or website chatbox in an in- or outbound service center , consistent with service and quality standards. Troubleshoots ... procedures. - Maintains performance and quality standards based on established call center metrics including turn-around times. - Initiates insurance… more
    University of Rochester (03/17/25)
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  • Supervisor, Office of Crisis Services

    City of New York (New York, NY)
    …mental health crises or seeking mental health support. Drawing upon their expertise in call center operations, as well as their analytical and clinical skills, ... application of quality assurance standards for NYC 988 Crisis call center and other assigned programs. -...by utilizing a standardized tool to assess a statistically representative sample of inbound and outbound contacts (including calls,… more
    City of New York (02/20/25)
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  • Bilingual Clinical Programs Pharmacy Tech

    CenterWell (Albany, NY)
    …communication skills both written and verbal + Applied knowledge of insurance processing, customer service or call center processes and practices + High ... put health first** The Rx Clinical Programs Pharmacy Technician Representative 2 supports Pharmacists and patients by executing programs...in mail order and/or retail pharmacy setting + Previous call center experience in a pharmacy setting… more
    CenterWell (05/14/25)
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  • Customer Care Supervisor

    Suburban Propane (Syracuse, NY)
    …support to New Hires during and following training to assist with Customer Service Representative (CSR) certification + Provide operational support by taking on ... to drive continually improving results of individuals, team and center . + Evaluates and scores call quality...+ Recommends opportunities to improve the quality of the Center 's service performance and provides feedback to… more
    Suburban Propane (04/23/25)
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  • Customer Rep II, Laboratory

    University of Rochester (Rochester, NY)
    …individual, and internal equity considerations._ **Responsibilities:** Serves as a customer service representative and technical resource for the Customer ... Support Department. Responsibilities include telephone ( Call Center ) coverage, report printing, faxing and communicating results, triaging orders for… more
    University of Rochester (03/17/25)
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  • IM Health and Science System Specialist

    Pfizer (Albany, NY)
    …the ability to sell within specialized market where third-party reimbursement and service center has been utilized. **PREFERRED QUALIFICATIONS** + Advanced ... makers within Health systems and/or their assigned accounts. In addition, this representative will also seek opportunities to compliantly gather customer and market… more
    Pfizer (05/08/25)
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  • Customer Support Analyst

    TEKsystems (Rochester, NY)
    …by customers. -Understands and strives to meet or exceed call center metrics while providing excellent consistent customer service . -Engages with customers ... Description: The Customer Care Representative provides outstanding service to our...instant rapport with customers and lasting relationships with other call center team members based on trust… more
    TEKsystems (05/10/25)
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  • Part-Time Dispatcher

    Transdev (Hillburn, NY)
    …request. California applicants:Please Click Here for CA Employee Privacy Policy. Job Category: Call Center / Dispatch / Reservationist / Scheduler Job Type: Part ... NY is hiring a Dispatcher. The Dispatcher oversees road service through communication with Operators and provides customer support...personnel so classified. The physical demands described here are representative of those that must be met by an… more
    Transdev (05/10/25)
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  • Facilities Engineer

    FirstLight Fiber (Latham, NY)
    …per management assignment. This role has combined responsibility for data center process and compliance activities. Responsibilities: Coordination and oversight of ... for existing facilities and new construction, cabinet installations and service cross connections. Monthly common system capacity reporting for assigned… more
    FirstLight Fiber (04/12/25)
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  • Assistant Program Director (The Monument)

    Goddard Riverside (New York, NY)
    …- $76500.00 Salary/year Description Organization Overview: The Goddard Riverside Community Center (Goddard Riverside) and the Stanley M. Isaacs Neighborhood ... Center (Isaacs Center ) are well-established Manhattan community-based...daily operations as needed. Schedule:Tuesday through Saturday, rotating on call ; 10am-6pm Tuesday-Friday, Saturday 9am-5pm (flexible timing for Saturday)… more
    Goddard Riverside (04/23/25)
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