- CRC Insurance Services, Inc. (Melville, NY)
- …diploma or equivalent, with a minimum of two (2) years' experience in Call Center /Customer Service environment in the healthcare/insurance field. ... The Internal Broker Support Specialist is our in-house expert delivering exceptional service to our brokers and customers. They will perform various routine and… more
- Arrow Financial Corporation (Glens Falls, NY)
- …be perfect for you if you have experience in: > Working Collaboratively in a Call Center Environment > Problem Solving and Excellent Customer Service Skills ... external and internal customer inquiries in a timely manner utilizing quality customer service and business etiquette skills. > Assist team members as needed to meet… more
- ADP (Amherst, NY)
- …you down. To succeed in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. In return, you'll be ... ADP is hiring a **Lead Generation Sales Representative .** + _Are you looking to build a...mental health and well-being.** We're here to provide exceptional service to our clients, and none of that happens… more
- City of New York (New York, NY)
- … CIVIL SERVICE LIST ARE ELIGIBLE TO APPLY. Division/Program Summary: The DOHMH Call Center delivers enhanced customer service to the people of New ... is a workgroup that receive calls from Medical Providers to inform the agency's Call Center of reportable illnesses and diseases such as Measles, Communicable… more
- Paylocity (Rochester, NY)
- … service or previous client interfacing role + Experience in payroll and/or call center environment Physical requirements + Ability to sit for extended ... internal service metrics. Metrics include availability, outbound adherence, first call & case resolution, minimal escalations, and high client retention &… more
- Molina Healthcare (Syracuse, NY)
- …exceeding individual performance goals established for the position in the areas of: Call Quality, Attendance, Adherence and other Contact Center objectives. * ... **JOB DESCRIPTION** **Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and… more
- University of Rochester (Rochester, NY)
- …Ambassador Blue Book. + Answer internal and external phone calls to the Medical Center . Assist caller or re-route call to the appropriate department. + Respond ... front line for solving problems and handling complaints utilizing ICARE service recovery concepts. Using independent judgment, determines when situations warrant… more
- UHS (Johnson City, NY)
- …a safer, more supportive patient experience. Work Locations: UHS Wilson Medical Center , Johnson City, NY UHS Binghamton General Hospital, Binghamton, NY Primary Work ... the system as necessary + Collect co-pays and other point-of- service payments when applicable + Scan and upload necessary...work is valued and rewarded fairly. A Place to Call Home - Located in New York's Southern Tier,… more
- University of Rochester (Rochester, NY)
- …that patients receive prescribed medications in a timely manner. + Provides excellent customer service through the Pharmacy Call Center . + Triages patient ... calls to the appropriate party. + Answers incoming calls in a timely manner. + Monitors and reconciles patient charge accounts once a month. + Remains professional, courteous, and diligent in all interactions with staff and patients/families. + Obtains high… more
- City of New York (New York, NY)
- … Center /Model Office location which includes, but is not limited to, the Family Services Call Center , Union Square Job Center , Refugee Job Center , and ... includes, but is not limited to, the Family Services Call Center , Union Square Job Center...of public assistance/food stamp grants; act as the principal representative and spokesperson of the Job Center … more