- KPH Healthcare Services, Inc. (Syracuse, NY)
- …aspects related to adjudication and billing of specialty prescriptions in a call center environment. **Responsibilities** **Job Duties:** + Responsible for ... authorization process for customers + Provide clinical services in TherigySTM + Customer service coverage for incoming calls and directing incoming calls + Provides… more
- Assured Environments (New York, NY)
- …services Desired Experience & Education : 2-5 years applicable work experience, preferably in call center and customer service roles High school diploma ... via e-mail, phone, fax, and electronic data interchange. Addressing any customer inquiries regarding service requests and transferring customers to the appropriate… more
- NBT Bank (Norwich, NY)
- …written and oral communication skills + Strong organization skills + Strong customer service skills + Ability to multi-task on numerous tasks simultaneously Tasks ... within established timelines. + 10% Answer internal and external customer inquiries on a routine and timely basis. Provides...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- US Tech Solutions (Corning, NY)
- …and typing skills + Good time management skills + Calendaring skills **Desired Skills:** + Call center experience + Quick learner + High energy + Experience with ... customers and department representatives in a fast-paced environment. This is a customer service position. + First point of contact for internal customers. +… more
- KPH Healthcare Services, Inc. (Syracuse, NY)
- …workflow management. **Responsibilities** **Job Duties:** + Responsible for daily preparation of call center workflow + Responsible for accurate data entry of ... patient orders + Provide clinical services in TherigySTM + Provides resolution to customer service issues to ensure member satisfaction + Work with members to… more
- Molina Healthcare (NY)
- …Qualifications** * At least 2 years of managed care experience in a call center , appeals, and/or claims environment, or equivalent combination of relevant ... and knowledge of regulatory guidelines for appeals and denials. * Customer service experience. * Strong organizational and time management skills; ability… more
- NBT Bank (Rochester, NY)
- …of business to promote revenue growth, productivity and exceptional levels of customer satisfaction. Education and Experience: + Associate's degree and two (2) ... years' customer service related experience, or equivalent combination of education...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- NBT Bank (Norwich, NY)
- …internal and external customers in a professional manner, providing a high level of customer service. + Strong organizational skills as this role is part of a team ... to ensure accuracy and responding to internal and external customer inquiries. + 15% Research, analyze, and resolve moderately...assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com.… more
- YAI (Manhattan, NY)
- …beyond MQRs above) + College credits and/or degree + Prior experience in a call center environment or as a receptionist receiving a high-volume of calls ... At least six (6) months' experience assisting customers and/or callers, preferably in a customer service capacity; and + Ability to work on Saturdays on a regular,… more
- Intermountain Health (Albany, NY)
- …Develop and understands business reporting needs for end users * Participates in on- call and command center responsibilities, if applicable * Assists in ... technologies, enterprise resource planning, workforce scheduling, time and attendance, customer relationship management) + The staff Analyst is responsible for… more
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