- NBT Bank (Williamsville, NY)
- …internal and external customers in a professional manner, providing a high level of customer service. + Strong organizational skills as this role is part of a team ... assistance with the Careers website or submission process, please call ### or contact us via email at ###@nbtbank.com....via email at ###@nbtbank.com. The Human Resources Shared Service Center hours of operation are Monday through Friday, 8:00… more
- Ryder System (Albany, NY)
- …organized professional with management experience who can ensure the most efficient call center operations while maintaining customer satisfaction. Ensure ... have the training and tools to meet and exceed customer service expectations. b** **ilingual is a plus Shift...feedback to direct reports (Tier 1 Call Center Representatives and Tier 2 Functional Specialist ).… more
- Albany Medical Center (Albany, NY)
- …States of America) Salary Range: $40,495.10 - $52,643.64 The Patient Access Specialist is responsible for the capture of demographic and insurance information either ... on eligibility response or estimate for services. For Access Center and Birthplace: Must be able to work in...Ability to work in multiple systems during a telephone call or patient facing interaction to complete an accurate… more
- Whitney Young Health Center (Albany, NY)
- …Improvement Committee + Supports established policies and procedures of the Health Center and makes recommendations and contributes to policy formulation. + Makes ... visits for a session prior to leaving the health center . + Adheres to clinical practice guidelines that are...on patient needs and expectations. + Shares in after-hours call coverage with other clinicians as required. + Performs… more
- Rapid Response (Syracuse, NY)
- …other end. Become an Alarm Monitoring Specialist at Rapid Response Monitoring call center and start your next career today! Additional Information Rapid ... Overnight Customer Service Representative Department: Customer Service...position is 100% in-office and reports to our state-of-the-art call center facility on site in Syracuse,… more
- Google (New York, NY)
- …languages: Javascript, Java, Go. + Experience in Agentic Design, especially Chat and Call Center systems, Agents, Search, and GenAI. + Active US Government ... trends and devise enhancements to Google Cloud products. As an Applied AI Customer Engineering Specialist in Google Public Sector, you will leverage your… more
- University of Rochester (Rochester, NY)
- …Department required + Or equivalent combination of education and experience + Customer Service, Control Center , and Emergency response experience required ... by answering telephone, e-mail, and web-based, including social media, service call requests from members of the University community and non-University community.… more
- City of New York (New York, NY)
- …equivalent, and two years of full time satisfactory experience in social/human services, call centers, customer service or a related setting performing the ... capacity. Under the supervisory direction of the Associate Benefits Opportunity Specialist I, with some latitude for independent judgment and decision making,… more
- CGI Technologies and Solutions, Inc. (New York, NY)
- …and archive files for storage purposes * Interface with Passport applicants at Agency/ Center information and will- call counters: o At the Information Station, ... communication skills (translation and Mandarin speaking requirements as needed), have experience in customer service, and be able to work as a team in a fast… more
- Grifols Shared Services North America, Inc (Albany, NY)
- …also be tasked to move at a rapid pace using digital resources for customer engagement and to use technology for call planning/targeting, field communications, ... customer needs and impact pull-through (eg, MSL, IG Nurse Educator, reimbursement specialist ) *Gather and provide customer insights to Marketing teams for… more